Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Chantel Chance

New York

Summary

Knowledgeable luxury sales associate with proven track record of successfully growing business. Leveraged strategic planning and operational expertise to enhance productivity and drive profitability.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Owner

KZMT & Co.
11.2018 - Current
  • Luxury jewelry brand that offers custom pieces in an array of precious metals, semi-precious and precious gemstones.
  • Jewelry repair + re-purposing services.
  • Reselling of luxury timepieces.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.

Bench Jeweler

Color Masters (Tiffany & Co., Harry Winston, DY)
03.2017 - 03.2019
  • Adhered to strict industry standards while handling precious metals, gemstones, and other valuable materials.
  • Skillfully executed intricate jewelry designs for increased sales and brand recognition.
  • Educated customers on proper jewelry care, extending the lifespan of their treasured pieces.
  • Strengthened relationships with vendors by effectively negotiating pricing for high-quality materials.

Luxury Fashion Sales Associate

Tatiana Designs & Resale
09.2010 - 08.2013
  • Developed long-lasting client relationships to ensure repeat business and loyalty.
  • Utilized social media platforms effectively to promote the store's offerings while engaging potential clientele online.
  • Boosted sales by providing exceptional customer service and product knowledge in the luxury fashion sector.
  • Achieved sales targets consistently by implementing effective selling strategies and building rapport with clients.

Luxury Sales Associate

Barneys New York
06.2009 - 06.2010
  • Implemented effective upselling techniques to encourage additional purchases from satisfied customers.
  • Handled high-end transactions with accuracy and discretion, maintaining strict confidentiality for clientele.
  • Increased store revenue by consistently meeting and exceeding sales targets.
  • Managed clienteling activities, including sending personalized thank-you notes and invitations to exclusive events.

Education

720Hr. Jewelry Comprehensive Training - Bench Jeweler

Studio Jewelers Ltd.
New York
03-2017

BBA - Fashion Business Merchandising

The Fashion Institute of Technology
New York
05-2016

Skills

  • Relationship building
  • Excellent customer service
  • Networking and outreach
  • Luxury market expertise
  • High-end sales experience
  • Content creation

Accomplishments

Facebook/Meta Inc. Partnership — Small Business Ad Campaign

2020 partnership and worldwide ad campaign featuring my brand, KZMT & Co., and Facebook/Meta Inc.


(https://vimeo.com/464833454)

Certification

  • GIA Certified Gemologist
  • CPAA Certified Pearl Specialist

Languages

English
Native or Bilingual
Chinese (Mandarin)
Limited Working

Timeline

Owner

KZMT & Co.
11.2018 - Current

Bench Jeweler

Color Masters (Tiffany & Co., Harry Winston, DY)
03.2017 - 03.2019

Luxury Fashion Sales Associate

Tatiana Designs & Resale
09.2010 - 08.2013

Luxury Sales Associate

Barneys New York
06.2009 - 06.2010

720Hr. Jewelry Comprehensive Training - Bench Jeweler

Studio Jewelers Ltd.

BBA - Fashion Business Merchandising

The Fashion Institute of Technology

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Chantel Chance