Summary
Overview
Work History
Education
Skills
Timeline
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Chantelle Colbert

Logistical Operations
Alabaster,AL

Summary

Experienced Operations Supervisor and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.

Overview

14
14
years of professional experience
5
5
years of post-secondary education

Work History

Operations Supervisor

Penske Logistics
Bessemer, AL
03.2021 - 12.2023
  • Dispatching of drivers and ensuring that all documentation is exchanged, maintained or disposed of properly.
  • Analyzed department metrics and performance and reported findings to management.
  • Assisted with completion of weekly payroll.
  • Conducted root cause analysis in deficient areas to identify and resolve issues.
  • Thorough working knowledge of site's operating systems to ensure operational compliance and correct exception resolution.
  • Ensuring compliance with DOT regulations.
  • Closely manage associates working hours and activities to minimize overtime and to meet or exceed productivity targets.
  • Compiled training materials for new employees and tracked skill development.
  • Provided associates with communication, feedback, and refresher training if needed to ensure safety and to monitor overall morale.
  • Work with Maintenance Shop to ensure schedule of preventative maintenance is complete.

National Guard

Alabama Army, ARNG
Clanton, AL
10.2009 - Current
  • Conducted nuclear, biological and chemical reconnaissance.
  • Followed all waste handling guidelines to minimize waste generation.
  • Collaborated with other emergency responders on scene to establish adequate fire suppression.
  • Monitored and responded to hazardous gas levels and smoke detectors to avoid injuries and fatalities.
  • Modified controls to regulate temperature, pressure, feed, and flow of liquids and gases while monitoring outcomes and promoting successful processing.
  • Communicated with supervisors and other personnel to review and discuss process changes.
  • Evaluated situation at emergency sites to determine and execute most effective methods for saving life and property.

Operations Specialist

Birmingham Airport Authority
Birmingham, AL
11.2014 - 03.2021
  • Assisted various departments with change by communicating new improvement plans and expectations.
  • Enforced regulatory and company policy compliance to improve workplace and employee safety and readiness. Patrolled and observed curbside, parking deck and all outside parameters of airport and reported any unusual activity to security operations center
  • Assisted with traffic flow while maintaining vigilance for any unusual activity, or travelers in need of assistance
  • Maintained radio communication with operations center by transmitting and receiving information over two way radio
  • Filed incident reports and handled inappropriate behavior to document problems and disturbances
  • Collaborated with various team members to meet VIP guests requests.
  • Motivated and trained employees to maximize team productivity.

Education

Bachelors of Science - Business Management

Herring University
Birmingham, AL
09.2017 - 03.2023

Skills

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Timeline

Operations Supervisor

Penske Logistics
03.2021 - 12.2023

Bachelors of Science - Business Management

Herring University
09.2017 - 03.2023

Operations Specialist

Birmingham Airport Authority
11.2014 - 03.2021

National Guard

Alabama Army, ARNG
10.2009 - Current
Chantelle ColbertLogistical Operations