Chantelle Colbert
Logistical Operations
Alabaster,AL
Summary
Experienced Operations Supervisor and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
14
14
years of professional experience
5
5
years of post-secondary education
Work History
Operations Supervisor
Penske Logistics
Bessemer, AL
03.2021 - 12.2023
- Dispatching of drivers and ensuring that all documentation is exchanged, maintained or disposed of properly.
- Analyzed department metrics and performance and reported findings to management.
- Assisted with completion of weekly payroll.
- Conducted root cause analysis in deficient areas to identify and resolve issues.
- Thorough working knowledge of site's operating systems to ensure operational compliance and correct exception resolution.
- Ensuring compliance with DOT regulations.
- Closely manage associates working hours and activities to minimize overtime and to meet or exceed productivity targets.
- Compiled training materials for new employees and tracked skill development.
- Provided associates with communication, feedback, and refresher training if needed to ensure safety and to monitor overall morale.
- Work with Maintenance Shop to ensure schedule of preventative maintenance is complete.
National Guard
Alabama Army, ARNG
Clanton, AL
10.2009 - Current
- Conducted nuclear, biological and chemical reconnaissance.
- Followed all waste handling guidelines to minimize waste generation.
- Collaborated with other emergency responders on scene to establish adequate fire suppression.
- Monitored and responded to hazardous gas levels and smoke detectors to avoid injuries and fatalities.
- Modified controls to regulate temperature, pressure, feed, and flow of liquids and gases while monitoring outcomes and promoting successful processing.
- Communicated with supervisors and other personnel to review and discuss process changes.
- Evaluated situation at emergency sites to determine and execute most effective methods for saving life and property.
Operations Specialist
Birmingham Airport Authority
Birmingham, AL
11.2014 - 03.2021
- Assisted various departments with change by communicating new improvement plans and expectations.
- Enforced regulatory and company policy compliance to improve workplace and employee safety and readiness. Patrolled and observed curbside, parking deck and all outside parameters of airport and reported any unusual activity to security operations center
- Assisted with traffic flow while maintaining vigilance for any unusual activity, or travelers in need of assistance
- Maintained radio communication with operations center by transmitting and receiving information over two way radio
- Filed incident reports and handled inappropriate behavior to document problems and disturbances
- Collaborated with various team members to meet VIP guests requests.
- Motivated and trained employees to maximize team productivity.
Education
Bachelors of Science - Business Management
Herring University
Birmingham, AL 09.2017 - 03.2023
Skills
(Microsoft suites)Customer service (10 years)
Verbal and written communication
Reporting skills
Dispatching procedures
Planning and Coordination
Payroll and budgeting
Strategic planning
Timeline
Operations Supervisor
Penske Logistics
03.2021 - 12.2023
Bachelors of Science - Business Management
Herring University
09.2017 - 03.2023
Operations Specialist
Birmingham Airport Authority
11.2014 - 03.2021
National Guard
Alabama Army, ARNG
10.2009 - Current