Chantelle Collins
Norwood,NEW YORK
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Medical Assistant
Claxton-Hepburn Medical Center
03.2022 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Collected and documented patient medical information such as blood pressure and weight.
- Called and faxed pharmacies to submit prescriptions and refills.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Taught patients about medications, procedures, and care plan instructions.
- Completed EKGs and other tests based on patient presentation in office.
Supervisor/Store Associate
Parkway Travel Center
06.2017 - Current
- I work as a supervisor at Tim Horton's and manage a number of employees a shift to ensure each task is done daily and place is clean
- I also make sure coffee's and food are made correctly to keep customers happy and coming back
- I work as a convenient store associate also in the store stocking coolers and selling products to customers.
- Educated and trained staff to equip with knowledge about products, customer service and store policies.
Phlebotomist
Claxton-Hepburn Medical Center
07.2021 - 03.2022
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Centrifuged blood samples as outlined in clinical protocols.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
Mental Health Aide
Claxton-Hepburn Medical Center
02.2017 - 06.2021
- Developed and maintained positive relationships with clients to create safe and supportive environment.
- Applied de-escalation and limit-setting techniques to promote patient cooperation.
- Identified behaviors that necessitated intervention and obtained assistance from qualified personnel to complete intervention.
- Performed scheduled patient safety checks and documented results to establish patients' well-being.
- Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
- Assisted with patient restraint and seclusion scenarios to create safe environment for patient and medical personnel.
- Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
- Facilitated group therapy sessions to help clients develop coping strategies and social skills.
- Supported patients needing medical care to relieve patient anxiety and promote positive outcomes.
- Escorted patients from unit to meals, activities, and visitation areas to maintain standard of safety and security.
- Performed intake triage, vitals and assisted patients with mental health screenings.
- Collaborated with facility psychiatrists to determine effectiveness of treatment and developed new treatment plans.
Education
High School Graduate -
Ogdensburg Free Academy
Ogdensburg, NY06.2015
Skills
- Compliance Requirements
- Documentation Review
- Discharge Summaries
- Lab Equipment Operation
- Wound Care and Irrigation
- Proper Sterilization Techniques
- Patient Skin and Nail Care
- Electrocardiography
- Patient Care Activities
- Patient Medical Histories
- Healthcare Management
- Physician Communication
Certification
- EMT - Certified Emergency Medical Technician
Timeline
Medical Assistant
Claxton-Hepburn Medical Center
03.2022 - Current
Phlebotomist
Claxton-Hepburn Medical Center
07.2021 - 03.2022
Supervisor/Store Associate
Parkway Travel Center
06.2017 - Current
Mental Health Aide
Claxton-Hepburn Medical Center
02.2017 - 06.2021
High School Graduate -
Ogdensburg Free Academy
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