Chantelle Howard
Akron,OH
Summary
As an enlightened professional, I am seeking a position to utilize and enhance my seasoned customer service, sales, and training skill set in a workplace environment. With my experience and specialized education I have the knowledge to contribute leadership, personality, administrative tasks, management and comradery to an organization or successful team.
Overview
10
10
years of professional experience
Work History
Cashier
Analog Dope Bookstore
01.2021 - 09.2024
- Welcomed customers and helped determine their needs.
- Stocked, tagged and displayed merchandise as required.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Supervisor
Gold Coast Promotions
02.2018 - 06.2020
- Maintained inventory supply of merchandise including designer fragrances, jewelry, watches, high- and low-end purse/pocketbooks, wallets, electronics, etc
- Traveled and covered different Casinos and local Hospitals weekly to assist customers and provide support with employee merchandise sale when needed
- Performed accounting tasks involving closing out cash drawers, credit card, employee payroll processing, and daily cash and check deposits
Event Staff
Office Team
09.2016 - 08.2017
- Provided exceptional customer service to Nationwide and International attendees of Downtown Las Vegas Conventions
- Helped create memorable experiences by actively engaging with guests during interactive program elements.
- Provided exceptional customer service to all guests and escalated concerns where needed.
Pawn Broker/Sales Associate
Super Pawn
09.2016 - 07.2017
- Assisted customers to determine their individual needs and recommend appropriate financial solutions when necessary
- Performed sales and loan transactions; evaluated customer item and history
- Handled all cash and negotiable items in accordance with established policies, procedures and practices
- Effectively communicated to customers the legal aspects pawn transactions
Store Manager
Factory Connection
11.2014 - 12.2016
- Issued weekly schedule for employees, trained employees, conducted interviews and hired for sales associate positions
- Conducted nightly deposits, management of all daily, weekly, and monthly goals and sale sheet paperwork
- Performed price-checked items as needed and updating inventory bi-weekly markdowns
- Completed sales transactions, assisted with fast check-out Kept Layaways and Holds up to date
- Managed inventory control, cash control, and store opening and closing procedures.
Education
Psychology
The University of Akron
Akron, OHSkills
- Customer Service
- Merchandising
- Interviewing
- POS
- Purchasing
- Retail sales
- Supervising
- Management
Timeline
Cashier
Analog Dope Bookstore
01.2021 - 09.2024
Supervisor
Gold Coast Promotions
02.2018 - 06.2020
Event Staff
Office Team
09.2016 - 08.2017
Pawn Broker/Sales Associate
Super Pawn
09.2016 - 07.2017
Store Manager
Factory Connection
11.2014 - 12.2016
Psychology
The University of Akron
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