Summary
Overview
Work History
Education
Skills
Timeline
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Chardonnay kinimaka

Kapolei

Summary

Dynamic and results-oriented professional with extensive experience, adept in problem-solving and leadership. Excelled in enhancing customer satisfaction and streamlining workflows, demonstrating exceptional organization and communication skills. Proven track record in teaching, photography, lifeguarding, and supporting individuals with intellectual disabilities while highlighting versatility and a commitment to excellence.

Overview

6
6
years of professional experience

Work History

Support Specialist

Goodwill Hawaii
04.2024 - Current
  • Maintained detailed documentation of support interactions, ensuring valuable insights are preserved for future reference and analysis.
  • Acted as a liaison between clients and development teams, ensuring timely communication during critical incidents.
  • Responded to clients inquiries and resolved complaints to establish trust and increase satisfaction.
  • Optimized internal workflows to expedite incident escalations, leading to faster problem-solving efforts from specialized teams.
  • encourage and support adults with intellectual disabilities achieve there daily goals


Teacher Assistant

NOTEHEREOTIARE/NA HULA O KU'ULEILANI HULA HALAU
06.2019 - Current
  • Responsible for learning and teaching Hula and all polynesian dances to over 100 students (Haumana)
  • Helped to organize and execute costume, line ups, scheduling for shows and competition
  • Assisted with organizing annual Ho'ike festival


Cashier/Photographer

Birds of Paradise
11.2023 - 04.2024
  • Greeted customers entering Paradise Cove Luau and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Delivered high-quality images under tight deadlines, demonstrating strong time management skills.
  • Took photos from different angles and perspectives to capture perfect images.
  • Worked effectively in fast-paced environments.
  • Proven ability to learn quickly and adapt to new situations.

Lifeguard

JEM (Jeff Ellis Management)
12.2022 - 05.2023
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
  • Monitored safety of guests in and around swimming pool.
  • Provided friendly customer service to guests and addressed concerns.
  • Attentively monitored swimmers to identify distress.

Education

High School Diploma - Business Academy

Kapolei High School
Kapolei,HI
05-2023

Skills

  • Organization skills
  • Punctual detailed
  • Leadership
  • Creativity
  • Problem Solving
  • Communication Skills
  • Customer Service
  • Able to multi-task

Timeline

Support Specialist

Goodwill Hawaii
04.2024 - Current

Cashier/Photographer

Birds of Paradise
11.2023 - 04.2024

Lifeguard

JEM (Jeff Ellis Management)
12.2022 - 05.2023

Teacher Assistant

NOTEHEREOTIARE/NA HULA O KU'ULEILANI HULA HALAU
06.2019 - Current

High School Diploma - Business Academy

Kapolei High School

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Chardonnay kinimaka