Summary
Overview
Work History
Education
Skills
Timeline
Generic
Char Murray

Char Murray

Baltimore,MD

Summary

Supportive professional with detailed knowledge of industry practices and skill to provide long-term success for companies. Trained multiple POS systems, sales and negotiation skills. Known for being a results oriented leader in all environments.

Overview

9
9
years of professional experience

Work History

Barista Trainer

Starbucks
White Marsh, MD
04.2021 - Current
  • Handled cash and processed payments accurately to avoid errors.
  • Memorized recipes for specialty coffee beverages and seasonal offerings.
  • Customized training strategies based on individual barista knowledge, experience and strengths.
  • Maintained regular and consistent attendance and punctuality.
  • Completed successful daily cash audits to correctly balance drawers at end of shifts.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.

Spa Manager

Spartea - The Pink Door Spa
Baltimore, MD
06.2016 - 07.2021
  • Oversaw upkeep of entire facility and notified maintenance for service repairs.
  • Generated reports to track spa performance and make recommendations for improvement.
  • Created party plans with little girls between 4-12 years old.
  • Developed and implemented marketing and promotional strategies to increase awareness of spa and attract new customers.
  • Organized spa products and materials through a proprietary inventory system.
  • Maintained 3-4 employees year-round based on spa demand.
  • Recommended spa treatments and services, boosting sales and bringing in new clientele

Babysitter

Care.com Inc
Baltimore
01.2014 - 07.2020
  • Guided school homework and read bedtime stories to support development.
  • Administered medications, following strict instructions from parents and medical labels.
  • Taught children basic life skills, manners and personal hygiene.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.

Volunteer

Friends School Of Baltimore
Baltimore, MD
09.2015 - 04.2019
  • Created educational materials to convey important information about gun violence to service recipients.
  • Provided administrative support to department leads to help organize events and fundraisers.
  • Assisted with gathering students and participants for City Hall Rally.
  • Supported peers through development of new life skills, positive debate strategies, and research methods to qualify community issues..

Education

High School Diploma -

Friends School of Baltimore
Baltimore, MD
06.2021

Skills

  • Adaptive and Creative
  • Retail Management
  • POS System Operations
  • Sales Expertise
  • Client Retention
  • Brand Management
  • Project Management
  • Verbal and Written Communication
  • Sales and Marketing
  • Customer Relationship Management
  • Time Management

Timeline

Barista Trainer

Starbucks
04.2021 - Current

Spa Manager

Spartea - The Pink Door Spa
06.2016 - 07.2021

Volunteer

Friends School Of Baltimore
09.2015 - 04.2019

Babysitter

Care.com Inc
01.2014 - 07.2020

High School Diploma -

Friends School of Baltimore
Char Murray