Charissa Ferebee
McDonough,GA
Summary
Friendly retail professional with successful background in sales and marketing. Drives sales-goal attainment and customer satisfaction through exceptional customer relations and sales abilities. Proficient in use of POS software.
Overview
12
12
years of professional experience
Work History
Lead Sales Associate
Dollar General Market
Griffin, GA
08.2018 - Current
- Reported sales data to upper management for review.
- Provided exceptional customer service to foster client loyalty and satisfaction.
- Trained, coached and mentored new sales associates for maximum performance.
Assistant Manager
Dollar General Market
Stockbridge, GA
01.2016 - 07.2016
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
Cashier/Stocker Associate
Food Depot Market
Stockbridge, GA
11.2012 - 01.2016
- Restocked and organized merchandise in front lanes.
- Helped customers complete purchases, locate items and join reward programs.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
Education
High School Diploma -
Jefferson High School
Jefferson, GASkills
- Security Practices
- Safety and Cleanliness Standards
- Meeting Sales Goals
- Payment Processing
- Merchandise Receiving and Handling
- Attention to Detail
- Exceeding Customer Expectations
Timeline
Lead Sales Associate
Dollar General Market
08.2018 - Current
Assistant Manager
Dollar General Market
01.2016 - 07.2016
Cashier/Stocker Associate
Food Depot Market
11.2012 - 01.2016
High School Diploma -
Jefferson High School
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