CHARITA JOHNSON
ATC Income Tax
Austell,GA
13
years of professional experience
Professional leader with strong record of driving organizational success and fostering team collaboration. Adept at strategic planning, project management, and policy development. Known for flexibility in dynamic environments and results-driven mindset. Strong communication, problem-solving, and leadership skills that ensure consistent achievement of goals. United States Army Veteran.
Work History
District Manager
1 Year 7 Months- Led tax compliance efforts ensuring adherence to federal and state regulations.
- Developed and implemented tax strategies optimizing financial performance for clients.
- Analyzed complex tax issues, providing strategic recommendations to management.
- Reviewed and approved federal and state tax returns, ensuring precision in filings.
- Prepared and reviewed federal and state income tax returns in accordance with applicable tax laws.
- Reviewed complex federal and state income tax returns for accuracy, ensuring timely filing and compliance with applicable laws.
- Advised clients on strategic tax planning, resulting in significant cost savings and minimized risks.
Tax Expert
4 Years 3 Months- Prepared comprehensive tax returns for diverse client portfolios, ensuring compliance and accuracy.
- Analyzed complex tax situations to identify potential deductions and credits, optimizing client tax outcomes.
- Guided clients through tax preparation processes, addressing inquiries and providing personalized support.
- Reviewed submitted documentation for completeness, enhancing overall efficiency of tax filing procedures.
- Collaborated with cross-functional teams to enhance digital tools, improving user experience for clients using TurboTax software.
- Mentored less experienced team members, fostering professional growth and ensuring high-quality service delivery.
- Maintained thorough and current understanding of applicable tax laws.
- Managed multiple deadlines efficiently, ensuring all clients’ taxes were filed on time without compromising quality or accuracy.
- Prepared an average of 35 returns daily.
Deputy Director
2 Years 2 Months- Oversaw case management processes to ensure timely resolution of legal matters.
- Implemented and interpretation of daily processes, polices and procedures..
- Oversaw project management efforts, ensuring timely completion of projects within allocated scope.
- Optimized team productivity by providing ongoing training and support for staff members.
- Provided assistance to internal/external individuals and entities.
- Maintained employees' job performances in conformance with corporate policies and procedures.
- Monitored e-Filing lab processes and customer service processes.
- Served court documents and completed civil process duties for over 75 cases daily.
- Implemented technology solutions that improved workflow efficiency and reduced operational costs.
- Developed strategic plans to achieve organizational goals, ensuring alignment with company’s mission and vision.
- Ensured regulatory compliance across all departments through diligent monitoring of policies, procedures, documentation requirements.
Senior Deputy Clerk
5 Years 8 Months- Kept abreast of changes in laws, rules, regulations, and other matters that affect operations of City Court.
- Reviewed and certified official documents received by Clerk of Court offices.
- Oversaw, organized and maintained retention closed court files and ensures proper destruction of court records according to file retention schedules established by law or court rules.
- Supervised and processed over 75 expungement per week.
- Trained new clerks on operational procedures to improve workflow efficiency and compliance standards.
- Data entry over 125 traffic and parking tickets daily.
- Compiled and prepared statistical data for monthly and annual reports, as well as reports on operations and dispositions of cases.
- Aided court personnel, attorneys, Judges, outside agencies, and public regarding.
- Processed Criminal Cases and stored evidence.
- Reduced average wait times at counter from 45 minutes to 15 minutes
- Implement a new training procedure which decreased the processing time for traffic and parking tickets by 65%.
- Tracked internal legal documents and verified submittal to Clerk’s office for signature and execution to comply with predetermined guidelines.
Bankruptcy Paralegal
2 Years 9 Months- Drafted responses for exceptions on foreclosure procedural errors.
- Managed case documentation and filings for Chapter 7 and Chapter 13 bankruptcy cases.
- Assisted in the negotiation of payment plans and settlements with creditors, achieving favorable outcomes for clients.
- Conducted legal research to support litigation strategies and client advisement.
- Conducted thorough debtor interviews, gathering essential information for efficient preparation of bankruptcy petitions, schedules, and statements.
- Drafted, reviewed, and organized bankruptcy petitions and related court documents.
- Monitored bankruptcy court dockets to stay apprised of relevant case updates and convey pertinent information to attorneys.
- Coordinated communication between clients, creditors, and the court to ensure compliance with deadlines.
- Developed streamlined processes for file management to enhance operational efficiency within the firm.
- Analyzed financial statements to identify discrepancies and support case arguments effectively.
- Assisted counsel in preparing answers, providing documentation and information for discovery request.
- Adhered to fair debt collection practices.
- Produced legal documents such as briefs, pleadings and appeals.
Education
Master of Public Administration - Concentration in Criminal Justice Administration
Bachelor of Science - Criminal Justice
Associate of Applied Science - Paralegal
Skills
Leadership skills
Recruiting and hiring
Staff Leadership & Department Structuring
Filing systems (e-File Georgia
Odyssey & Pacer)
Recovery
Bankruptcy & Legal Operations
Court Proceedings & Compliance Oversight
Vendor Management & KPI Reporting
Training & Talent Retention Programs
Workflow Optimization & Strategic Planning
Cross Functional Collaboration
Legal Research
Legal Documentation Creation and Preparation
Strategic planning
Timeline
District Manager
ATC Income Tax
12.2024 - CurrentRead More
Tax Expert
TurboTax
01.2022 - 04.2026Read More
Deputy Director
Fulton County Magistrate Court
11.2021 - 01.2024Read More
Senior Deputy Clerk
Baton Rouge City Court
03.2016 - 11.2021Read More
Bankruptcy Paralegal
Law Offices Of Herschel C. Adcock
04.2013 - 01.2016Read More
Central Texas College
Associate of Applied Science from Paralegal
Read More
Texas A&M University - Central Texas
Bachelor of Science from Criminal Justice
Read More
Columbia Southern University
Master of Public Administration from Concentration in Criminal Justice Administration
Read More