Charity Gallagher
Naples,FL
Summary
Detail-oriented and organized Medical Records Clerk with over 10+ years of experience in retrieving patient health information, utilizing electronic health record (EHR) systems, and adhering to HIPAA regulations. Proven expertise in managing high volumes of records, ensuring accuracy & confidentiality, and providing exceptional support to healthcare providers & patients. Expert in Data Entry, Quality Assurance, and Records Management.
Overview
17
17
years of professional experience
Work History
HIM Technician
Physicians Regional Hospital at Collier
Naples, FL
05.2024 - Current
- Collecting Patient Discharge records throughout the hospital and entering them into the Advanced Capture scanning software
- Coordinating with the hospital’s Discharge Summary Reports.
Medical Records Coordinator
Jackson Siegelbaum Gastroenterology
Harrisburg, PA
08.2014 - 04.2024
- Provided administrative support by scanning patient test results and correspondence resulting in 44% increase of data accuracy
- Provided excellent customer service by answering patient inquiries promptly and scheduling appointments resulting in increased patient/client satisfaction rate
- Provide records upon request in timely and prioritized manner
- While tracking billing and payment with Excel.
Senior Healthcare Claims Specialist
DST Health Solutions
Harrisburg, PA
01.2007 - 07.2014
- Analyze and adjudicate complex medical claims in accordance with policies and procedures established by the client
- Respond to client inquiries and process adjustments in a timely and efficient manner
- Also responsible for providing guidance and mentoring to less experienced associates as well as quality control.
Education
High school diploma - undefined
Downingtown Hs East Campus
Skills
HIPAA complianceundefined
Timeline
HIM Technician
Physicians Regional Hospital at Collier
05.2024 - Current
Medical Records Coordinator
Jackson Siegelbaum Gastroenterology
08.2014 - 04.2024
Senior Healthcare Claims Specialist
DST Health Solutions
01.2007 - 07.2014
High school diploma - undefined
Downingtown Hs East Campus
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