Hi, I’m
Issabella Cooper
Hudson,NH
Summary
Highly knowledgeable medical professional with a wealth of healthcare experience and expertise in problem-solving. Talented in maintaining complex and comprehensive databases covering patient information. Dedicated to proactive monitoring and thorough reporting using top-notch technical abilities.
Overview
5
years of professional experience
1
Certification
Work History
Christie Clinic
HIM Technician
2024.06 - Current (3 months)
Job overview
- Participate in daily, weekly, and monthly look-back meetings to improve team morale, address concerns, and update team numbers
- Indexed hundreds of records daily utilizing OnBase and Epic
- Streamlined workflows, resulting in improved productivity by reorganizing filing systems and implementing electronic document management solutions.
- Ensured timely processing of medical records for optimal patient care and facility efficiency.
- Organized and maintained accurate patient medical records in accordance with HIPAA regulations
- Collaborated with healthcare providers to resolve any discrepancies or missing documentation in patient records
- Utilized electronic health record systems to input and retrieve patient information efficiently and accurately
Advantmed
Medical Records Retrieval Specialist
2023.05 - 2023.09 (4 months)
Job overview
- Create and implement new procedures
- Facilitate training for team members and provide excellent feedback and communication to facilities
- Retrieve medical records from various EMR systems while proactively checking and responding to emails and calls promptly
- Consistently engage with team members, answer questions, explain procedures, and strive to better the employee experience
- Implementing procedures to provide proper ICD-10 coding and conduct HEDIS auditing and medical record review
- Quickly and accurately enter data into multiple EMR Systems
- Maintain strict confidentiality and adhere to HIPAA regulations when handling sensitive patient information
Advantmed
Quality Control Executive
2023.01 - 2023.05 (4 months)
Job overview
- Accomplished top efficiency and quality scores consistently while reviewing medical records for accuracy and quality
- Analyzed 5,000+ records daily and continued to engage in meetings and coordinate with team members to provide feedback and help
- Implementing procedures to guarantee proper ICD-10 coding and conducting HEDIS auditing and medical record review
- Extracted critical data and entered data into various sources promptly
Newton Medical Center
Medical Historian
2022.08 - 2023.01 (5 months)
Job overview
- Implemented new questionnaires to organize workflow
- Coordinated with patients to provide proper and correct medical information while producing histories by deadlines and HIPAA to maintain patient confidentiality
- Assembled patient histories for worker's compensation claims to be sent to all parties legal teams for review
- Kept up-to-date with the latest advancements in medical research, incorporating relevant findings into historical analyses and patient education initiatives.
Health Wealth Safe
Clinic Manager
2021.07 - 2022.03 (8 months)
Job overview
- Managed patient charts using EMR software, maintaining the strictest patient confidentiality in compliance with HIPAA
- Counseled patients and families on treatments or procedures using strong background of medical knowledge, ensuring pre-appointment registration
- Spearheaded weekly status meetings certifying effective communication between physicians and staff while pioneering new training methods for incoming staff to maintain accuracy across the company
- Accomplished EMR updates and many enrollments into the remote patient monitoring program to boost revenue
- Attained a management position and took over 5 clinics to confirm accuracy in all EMR systems
Genoa Healthcare
Certified Pharmacy Technician
2020.03 - 2021.04 (1 year & 1 month)
Job overview
- Established PTCB certification following national policies while analyzing EMR systems to reflect patient needs and ease of staff accurately
- Charted prescriptions and adjudicated claims to ensure all systems and prescriptions were ready on time
- Facilitated patient outreach program to keep patients informed and guided escalated patients through any misinformation and successfully improved their understanding of programs
Education
Stratford Career Institute , Remote
from Medical Billing And Coding
03.2024
University Overview
- Completed with High Honors
Skills
- Release of Information
- HIPAA Compliance
- Medical Record Management
- Clinical Documentation
- Healthcare Analytics
- Learning Mindset
- Decision Making Competency
- Multitasking Capacity
- Medical Terminology Expertise
- Medical Coding
- Data Entry
Certification
CPhT - PTCB
HIPAA - HealthStream
OSHA - Healthcare Staffing Hire
Patient's Rights - Healthcare Staffing Hire
Timeline
HIM Technician
Christie Clinic
2024.06 - Current (3 months)
Medical Records Retrieval Specialist
Advantmed
2023.05 - 2023.09 (4 months)
Quality Control Executive
Advantmed
2023.01 - 2023.05 (4 months)
Medical Historian
Newton Medical Center
2022.08 - 2023.01 (5 months)
Clinic Manager
Health Wealth Safe
2021.07 - 2022.03 (8 months)
Certified Pharmacy Technician
Genoa Healthcare
2020.03 - 2021.04 (1 year & 1 month)
Stratford Career Institute
from Medical Billing And Coding
CPhT - PTCB
HIPAA - HealthStream
OSHA - Healthcare Staffing Hire
Patient's Rights - Healthcare Staffing Hire
Work Preference
Work Type
Full TimePart TimeContract WorkWork Location
RemoteImportant To Me
Work from home optionCareer advancementHealthcare benefitsSimilar Profiles
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