Hi, I’m
Issabella Cooper
Hudson,NH
Summary
Highly knowledgeable medical professional with a wealth of healthcare experience and expertise in problem-solving. Talented in maintaining complex and comprehensive databases covering patient information. Dedicated to proactive monitoring and thorough reporting using top-notch technical abilities.
Overview
5
years of professional experience
1
Certification
Work History
Christie Clinic
HIM Technician
06.2024 - Current
Job overview
- Participate in daily, weekly, and monthly look-back meetings to improve team morale, address concerns, and update team numbers
- Indexed hundreds of records daily utilizing OnBase and Epic
- Streamlined workflows, resulting in improved productivity by reorganizing filing systems and implementing electronic document management solutions.
- Ensured timely processing of medical records for optimal patient care and facility efficiency.
- Organized and maintained accurate patient medical records in accordance with HIPAA regulations
- Collaborated with healthcare providers to resolve any discrepancies or missing documentation in patient records
- Utilized electronic health record systems to input and retrieve patient information efficiently and accurately
Advantmed
Medical Records Retrieval Specialist
05.2023 - 09.2023
Job overview
- Create and implement new procedures
- Facilitate training for team members and provide excellent feedback and communication to facilities
- Retrieve medical records from various EMR systems while proactively checking and responding to emails and calls promptly
- Consistently engage with team members, answer questions, explain procedures, and strive to better the employee experience
- Implementing procedures to provide proper ICD-10 coding and conduct HEDIS auditing and medical record review
- Quickly and accurately enter data into multiple EMR Systems
- Maintain strict confidentiality and adhere to HIPAA regulations when handling sensitive patient information
Advantmed
Quality Control Executive
01.2023 - 05.2023
Job overview
- Accomplished top efficiency and quality scores consistently while reviewing medical records for accuracy and quality
- Analyzed 5,000+ records daily and continued to engage in meetings and coordinate with team members to provide feedback and help
- Implementing procedures to guarantee proper ICD-10 coding and conducting HEDIS auditing and medical record review
- Extracted critical data and entered data into various sources promptly
Newton Medical Center
Medical Historian
08.2022 - 01.2023
Job overview
- Implemented new questionnaires to organize workflow
- Coordinated with patients to provide proper and correct medical information while producing histories by deadlines and HIPAA to maintain patient confidentiality
- Assembled patient histories for worker's compensation claims to be sent to all parties legal teams for review
- Kept up-to-date with the latest advancements in medical research, incorporating relevant findings into historical analyses and patient education initiatives.
Health Wealth Safe
Clinic Manager
07.2021 - 03.2022
Job overview
- Managed patient charts using EMR software, maintaining the strictest patient confidentiality in compliance with HIPAA
- Counseled patients and families on treatments or procedures using strong background of medical knowledge, ensuring pre-appointment registration
- Spearheaded weekly status meetings certifying effective communication between physicians and staff while pioneering new training methods for incoming staff to maintain accuracy across the company
- Accomplished EMR updates and many enrollments into the remote patient monitoring program to boost revenue
- Attained a management position and took over 5 clinics to confirm accuracy in all EMR systems
Genoa Healthcare
Certified Pharmacy Technician
03.2020 - 04.2021
Job overview
- Established PTCB certification following national policies while analyzing EMR systems to reflect patient needs and ease of staff accurately
- Charted prescriptions and adjudicated claims to ensure all systems and prescriptions were ready on time
- Facilitated patient outreach program to keep patients informed and guided escalated patients through any misinformation and successfully improved their understanding of programs
Education
Stratford Career InstituteRemote
from Medical Billing And Coding
03.2024
University Overview
- Completed with High Honors
Skills
- Release of Information
- HIPAA Compliance
- Medical Record Management
- Clinical Documentation
- Healthcare Analytics
- Learning Mindset
- Decision Making Competency
- Multitasking Capacity
- Medical Terminology Expertise
- Medical Coding
- Data Entry
Certification
CPhT - PTCB
HIPAA - HealthStream
OSHA - Healthcare Staffing Hire
Patient's Rights - Healthcare Staffing Hire
Timeline
HIM Technician
Christie Clinic
06.2024 - Current
Medical Records Retrieval Specialist
Advantmed
05.2023 - 09.2023
Quality Control Executive
Advantmed
01.2023 - 05.2023
Medical Historian
Newton Medical Center
08.2022 - 01.2023
Clinic Manager
Health Wealth Safe
07.2021 - 03.2022
Certified Pharmacy Technician
Genoa Healthcare
03.2020 - 04.2021
Stratford Career Institute
from Medical Billing And Coding
CPhT - PTCB
HIPAA - HealthStream
OSHA - Healthcare Staffing Hire
Patient's Rights - Healthcare Staffing Hire
Work Preference
Work Type
Full TimePart TimeContract WorkWork Location
RemoteImportant To Me
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