Summary
Overview
Work History
Education
Skills
Timeline
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Charity Knowles

Orlando,FL

Summary

Proven customer service professional with a track record of enhancing customer satisfaction at all 3 food establishments. Excelled in cash handling and fostering customer relations, contributing to repeat business. Demonstrated strong work ethic and team collaboration, ensuring operational excellence. Achieved high accuracy in transactions, underscoring commitment to integrity and efficiency.

Overview

2
2
years of professional experience

Work History

Cashier

Wingstop
12.2024 - 01.2025
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.

Cashier

Burger King
04.2024 - 07.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.

Team Member

Dairy Queen Grill & Chill
06.2023 - 08.2023
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.

Education

Miami Northwestern Senior High
Miami, FL
06.2023

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Cash handling
  • Cleaning and sanitizing
  • Team collaboration
  • Customer relations
  • Order taking

Timeline

Cashier

Wingstop
12.2024 - 01.2025

Cashier

Burger King
04.2024 - 07.2024

Team Member

Dairy Queen Grill & Chill
06.2023 - 08.2023

Miami Northwestern Senior High
Charity Knowles