Charlee Alm
Desert Hot Springs,CA
Summary
I graduated from high school in 2021. Shortly, after I graduated from high school I started working full time at Trader Joe’s; which allowed me to gain a lot of experience with Customer Service. I worked at a coffee shop (Steamy Hallow) as a second job while also working at Trader Joe’s. I have experience in making lattes and blended drinks. I enjoy talking with costumers and ensuring that they have the best experience when they shop at Trader Joe’s.
Overview
3
3
years of professional experience
Work History
Crew Member
Trader Joe’s
Palm Desert, CA
10.2020 - Current
- Kept drawer balanced by accurately processing cash, credit and debit payments.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Trained new team members on procedures, customer service, and sales techniques.
- Stocked shelves ensuring that they are full and faced for the costumers point of view
Education
Rancho Mirage High School
Rancho Mirage, CA06.2021
Skills
- New Hire Training
- Adaptive and creative
- Customer Service
- Cashier
- Write orders
- Restock all departments
Timeline
Crew Member
Trader Joe’s
10.2020 - Current
Rancho Mirage High School