Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Hi, I’m
Charlene Lopez
Brooklyn Park,Minnesota
Summary
Overview
11
years of professional experience
1
Certification
Work History
North Memorial HospitalRobbinsdale, Minnesota
Registration Specialist
07.2011 - 12.2022
Job overview
- Provided excellent customer service to patients and their families regarding registration process.
- Assisted in the management of patient information, including data entry and maintenance of medical records.
- Verified insurance coverage for incoming patients and ensured that all documents were accurate and up-to-date.
- Processed payments from patients or third party payers accurately and in a timely manner.
- Maintained confidentiality of all protected health information as required by HIPAA regulations.
- Utilized multiple computer systems to access patient information, update records, verify insurance eligibility.
Park Nicollet Methodist HospitalMaple Grove, Minnesota
Receptionist Medical III
12.2016 - 10.2019
Job overview
- Scheduled appointments for clients, customers, and other visitors.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Greeted visitors and provided them with assistance.
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
- Scheduled and confirmed appointments.
Education
Lavish Beauty SchoolEdina, MN
Nail Technology
06-2024
University Overview
Edison High SchoolMinneapolis, MN
High School Diploma
06-2002
University Overview
JH Tax Shool Minneapolis, MN
Certificate from Taxation
University Overview
MCTC Community CollegeMinneapolis, MN
Some College (No Degree) from Psychology, Business
University Overview
Skills
- Appointment Coordination
- Eager To Learn
- Manicures and nail care
- Sanitation procedures
- Customer Engagement Strategies
- Pedicure
- Client consultation
- Infection controls
- Team collaboration
- Multitasking and prioritization
- Documentation and reporting
- Hygiene practices
Affiliations
Affiliations
- Work out
- Read
- Learn new things
- bake
Certification
- Nail Technician Salon Manager License
- Nail technician License
Languages
Spanish
Professional
References
References
References available upon request.Timeline
Receptionist Medical III
Park Nicollet Methodist Hospital
12.2016 - 10.2019
Registration Specialist
North Memorial Hospital
07.2011 - 12.2022
Lavish Beauty School
Nail Technology
Edison High School
High School Diploma
JH Tax Shool
Certificate from Taxation
MCTC Community College
Some College (No Degree) from Psychology, Business
Similar Profiles
Christopher HerrenChristopher Herren
EEG Technician at North Memorial HospitalEEG Technician at North Memorial Hospital
Melissa NeumannMelissa Neumann
Registered Nurse, Inpatient Psychiatric Unit at North Memorial HospitalRegistered Nurse, Inpatient Psychiatric Unit at North Memorial Hospital
Belinda ThompsonBelinda Thompson
Certified Nursing Assistant at North Memorial HospitalCertified Nursing Assistant at North Memorial Hospital