Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
Generic

CHARLENE N. GUESS

Laurel

Summary

Human Resources and Administrative Professional with 10+ years of experience supporting talent acquisition, onboarding, workforce development, and administrative operations in both military and civilian environments. Proven success coordinating high-volume recruiting activities, managing employee onboarding programs, maintaining personnel records, and supporting cross-functional teams. Skilled in HRIS and applicant tracking systems, stakeholder engagement, process improvement, records management, and delivering exceptional customer service in fast-paced organizations.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Human Resources Coordinator

Johns Hopkins University Applied Physics Lab
Laurel, MD
11.2021 - Current

• Coordinate full-cycle recruiting activities across multiple technical, engineering, information technology, and administrative departments, supporting workforce planning and organizational hiring objectives.

• Recognized as a top-performing Recruiting Coordinator during the most recent performance cycle, coordinating 393 interviews, supporting 123 employment offers, and facilitating onboarding for 103 new hires.

• Manage candidate pipelines and recruiting workflows through Workday, iCIMS, and HireRight, ensuring data accuracy, compliance, and a positive candidate experience throughout the hiring process.

• Coordinate pre-employment requirements, including background investigations, employment verification, education verification, motor vehicle record reviews, and onboarding documentation.

• Lead end-to-end onboarding activities by coordinating system access, equipment provisioning, orientation requirements, and first-day readiness for new employees and interns.

• Serve as Military Program Coordinator for veteran transition, internship, and workforce development initiatives, supporting military talent pipelines through SkillBridge and Service Academy internship programs.

• Partner with recruiters, hiring managers, security personnel, IT teams, and business leaders to streamline hiring operations and ensure a seamless onboarding experience.

• Track recruiting metrics, maintain hiring documentation, and support reporting efforts to monitor progress against organizational hiring goals.

• Develop and implement process improvements that enhance operational efficiency, reduce administrative burden, and improve recruiting and onboarding workflows.

Talent Scout and Onboarding Leading Petty Officer

Navy Recruiting Station, US Navy
Hyattsville, MD
05.2018 - 11.2021

• Managed the recruitment, screening, and processing of candidates for enlistment and commissioning programs, ensuring compliance with eligibility requirements and organizational policies.

• Coordinated candidate lifecycle activities from initial outreach through onboarding, maintaining accurate applicant records, documentation, and recruiting workflows using Salesforce.

• Maintained candidate pipelines, tracked applicant progress, and managed recruiting data to support workforce planning, reporting requirements, and hiring objectives.

• Identified and engaged qualified candidates through community outreach, referrals, networking events, job fairs, and strategic sourcing initiatives.

• Conducted candidate interviews, reviewed application packages, verified supporting documentation, and guided applicants through the selection and onboarding process.

• Coordinated applicant processing requirements, including medical evaluations, background screenings, testing, and administrative documentation to ensure timely completion of hiring milestones.

• Developed sourcing strategies that expanded candidate pipelines and increased awareness of career opportunities among diverse talent pools.

• Served as the primary point of contact for applicants, providing guidance, resolving concerns, and delivering a positive candidate experience throughout the recruitment process.

Flight Deck Assistant Leading Petty Officer

USS Dwight D. Eisenhower, US Navy
Norfolk, VA
08.2016 - 04.2018

• Supervised and mentored a team of 31 personnel, overseeing workforce planning, training, performance, and daily operational activities in a high-risk, fast-paced environment.

• Coordinated a large-scale facility modernization project involving the rehabilitation of 23 operational workspaces and the successful completion of 126 maintenance and improvement projects within established deadlines.

• Managed personnel schedules, work assignments, and resource allocation to support operational readiness, safety compliance, and mission requirements.

• Designed, implemented, and delivered more than 200 hours of workforce training, resulting in a successful organizational inspection with zero findings or compliance discrepancies.

• Developed and maintained standard operating procedures, training documentation, and safety protocols to improve operational efficiency and reduce risk.

• Coordinated cross-functional teams to support over 200 complex operational activities while maintaining strict adherence to safety and quality standards.

• Trained and qualified personnel on specialized operational procedures, increasing workforce qualification rates by 50% and improving staffing flexibility.

• Maintained an exemplary safety record by promoting compliance, accountability, and risk management practices, resulting in zero operational incidents during assigned responsibilities.

Administrative Supervisor

Helicopter Sea Combat Squadron, US Navy
Norfolk, VA
04.2011 - 07.2016

• Supervised administrative operations supporting a high-volume aviation training program, ensuring accurate recordkeeping, student tracking, scheduling, and compliance with program requirements.

• Maintained training records, quota management logs, personnel documentation, and administrative databases to support operational and reporting needs.

• Coordinated onboarding, scheduling, and administrative support for students and staff, ensuring timely completion of training and program requirements.

• Conducted performance evaluations, monitored employee progress, and provided recommendations for professional development and career advancement.

• Prepared reports, correspondence, presentations, and administrative documentation for leadership review and decision-making.

• Served as a primary point of contact for internal and external stakeholders, responding to inquiries, providing information, and directing requests to appropriate personnel.

• Managed multiple administrative priorities simultaneously while maintaining accuracy, organization, and compliance with established policies and procedures.

• Supported workforce training initiatives by tracking completion requirements, maintaining training records, and ensuring personnel met organizational readiness standards.

Education

Bachelor of Science (B.S.) - Human Resources Management

University of Maryland Global
Adelphi, MD
12-2024

Skills

  • Teamwork and collaboration
  • Multi-tasking/workload management
  • Human resource information system HRIS
  • Data entry/Records Management
  • Onboarding, training, and development
  • Advanced MS Office Suite knowledge
  • HR Administration/Administrative tasks
  • Program and Training Coordination
  • Recruiting
  • Onboarding
  • Candidate Experience
  • Workforce Development

Certification

Management Information Systems

Interests

Relocating to Michigan Open to Remote, Hybrid, and On-Site Opportunities

Timeline

Human Resources Coordinator

Johns Hopkins University Applied Physics Lab
11.2021 - Current

Talent Scout and Onboarding Leading Petty Officer

Navy Recruiting Station, US Navy
05.2018 - 11.2021

Flight Deck Assistant Leading Petty Officer

USS Dwight D. Eisenhower, US Navy
08.2016 - 04.2018

Administrative Supervisor

Helicopter Sea Combat Squadron, US Navy
04.2011 - 07.2016

Bachelor of Science (B.S.) - Human Resources Management

University of Maryland Global