Summary
Overview
Work History
Education
Skills
Timeline
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Charlene Nurse

The Bronx,NY

Summary

I am a dedicated, detail-oriented professional known for my strong communication, organizational, time management, and leadership skills. I am eager to transition from the food industry into a more impactful role, where I can apply my abilities, bring a strong work ethic, and pursue my passion for helping others. I am actively seeking a community-focused position to make a positive difference.

Overview

4
4
years of professional experience

Work History

Server

Texas Roadhouse
05.2021 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Food Supervisor

Sodexo USA
10.2023 - 01.2024
  • Enhanced customer satisfaction with timely and accurate food preparation, attentive service, and proactive problem resolution.
  • Improved food safety standards by implementing thorough training programs and regular inspections.
  • Assessed staffing requirements regularly to ensure proper coverage during peak periods without compromising service quality or exceeding labor cost budgets.
  • Mentored junior staff members to improve their skills, fostering a positive work environment that encouraged professional growth.

Youth Leader

Boys and Girls Club
01.2021 - 04.2023
  • Served as a positive role model for young individuals, demonstrating responsible decision-making skills and ethical behavior.
  • Collaborated with other Youth Leaders to create a safe and inclusive environment for all participants.
  • Encouraged youth to explore talents and interests, and assisted in developing individualized plans to foster personal growth.
  • Developed rapport with young participants, providing support and guidance in their personal challenges.

Education

Bachelor of Science - Criminal Justice

The College of Saint Rose
Albany, NY

Skills

  • Strong Work Ethic
  • Exceptional customer service
  • Cash Handling
  • Guest Engagement
  • Guest Relations Management

Timeline

Food Supervisor

Sodexo USA
10.2023 - 01.2024

Server

Texas Roadhouse
05.2021 - Current

Youth Leader

Boys and Girls Club
01.2021 - 04.2023

Bachelor of Science - Criminal Justice

The College of Saint Rose

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Charlene Nurse