Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Charlene Ottenbacher

Hillsboro,OR

Summary

Dedicated professional with a history at Lattice Semiconductor, excelling in roles requiring exceptional customer service and technical skills. Demonstrated ability to enhance product quality and operational efficiency, fostering customer loyalty and exceeding performance targets. Expert in cash handling and fostering team collaboration, I bring a strong work ethic and a commitment to safety and excellence.

Committed and hardworking Casshier with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions, and ringing up customers. Creative problem-solver versed in customer service.

Developed valuable skills in fast-paced retail environment, including customer service and cash handling. Adaptable and quick to learn, ready to transition into new field that values efficiency and customer interaction. Focused on applying strong multitasking and problem-solving abilities to new opportunities.

Overview

35
35
years of professional experience
1
1
Certification

Work History

Cashier

Spaceage / US Market
09.2018 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.

Operator /Lead Production Operator

Lattice Semiconductor
06.1990 - 12.2007
  • Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
  • Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
  • Assisted in training new operators, sharing knowledge of best practices and promoting a culture of teamwork amongst peers.
  • Provided on-the-job training to newly hired workers and team members.
  • Maintained knowledge of industry policies and procedures to set up and operate equipment safely.
  • Reduced equipment downtime by troubleshooting issues and performing timely repairs.
  • Increased overall product quality through meticulous attention to detail during operation processes.
  • Consistently met or exceeded performance targets while maintaining strict adherence to health, safety, and environmental regulations.
  • Upheld quality standards through regular inspections of completed products, addressing any inconsistencies immediately.
  • Accurately documented all operational data, ensuring up-to-date records for review and analysis.

Education

Associate of Science - Accounting

CTU
Colorado Springs, CO
05-2011

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Cash handling
  • Cleaning and sanitizing
  • Customer service excellence

Certification

  • These credentials, while not exclusively designed for cashiers, can enhance a cashier's skill set, making them more effective in their roles and potentially opening up opportunities for advancement within retail or customer service sectors.

Languages

English
Full Professional

Timeline

Cashier

Spaceage / US Market
09.2018 - Current

Operator /Lead Production Operator

Lattice Semiconductor
06.1990 - 12.2007

Associate of Science - Accounting

CTU
Charlene Ottenbacher