Charlene Rico
San Pablo,CA
Summary
Responsible employee with ample experience handling high volume of customers and transactions. Demonstrates efficiency under pressure and adapts to changing customer needs and situations. Flexible with multitasking skills and committed to providing enjoyable experiences.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Movie Theater Employee
Cinemark Theaters
09.2023 - 05.2024
- Menu Memorization
- Food Preparation and Safety
- Station Preparation
- Cash Register Operation
- Handled cash register transactions accurately while providing friendly service at the concession stand or box office
- Maintained lobby, hallway, and auditorium cleanliness using various sanitation practices
- Provided assistance to guests with special needs and helped with seat accommodations
- Assisted in maintaining a clean and safe theater environment, promoting positive guest interactions
- Stocked and organized concession supplies to provide customers with food and beverage options
- Welcomed guests to theater with friendly demeanor and smile and directed to screening rooms
Barista
Quickly
04.2022 - 08.2023
- Cleaned counters, machines, utensils, and seating areas daily
- Greeted customers entering store and responded promptly to customer needs
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels
- Learned every menu item's preparation and numerous off-label drinks to meet customer needs
Education
High School Diploma -
Pinole Valley High School
05.2024
No Degree - Psychology
Contra Costa College
San Pablo, CA2026
Skills
- Excellent customer service
- Strong Work Ethic
- Cash handling proficiency
- Cleanliness Maintenance
- Patience and Empathy
- Food safety knowledge
- Cash Register Operation
Certification
CPR Certified- June 2023
Expires 2025
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Movie Theater Employee
Cinemark Theaters
09.2023 - 05.2024
Barista
Quickly
04.2022 - 08.2023
High School Diploma -
Pinole Valley High School
No Degree - Psychology
Contra Costa College
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