Charles Banks
Marshfield,MA
Summary
Dedicated First Assistant Golf Professional with expertise in customer service and tournament coordination. Proven ability to enhance member experiences through exceptional support and efficient problem-solving.
Overview
13
13
years of professional experience
Work History
First Assistant Golf Professional
Scituate Country Club
Scituate, MA
04.2021 - Current
- Assisted in daily operations of golf course, ensuring optimal playing conditions for members and guests.
- Coordinated member tournaments, managing logistics and communications to enhance participant experience.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly to maintain member satisfaction.
- Supported professional staff in executing golf lessons, refining techniques for players of various skill levels.
- Trained new staff on club policies and procedures, fostering a collaborative team environment focused on excellence.
Grounds Crew Member
Harmon Golf
Rockland, MA
05.2013 - 03.2021
- Operated and maintained groundskeeping equipment, ensuring optimal performance and safety standards.
- Assisted in lawn maintenance, including mowing, aerating, and fertilizing to enhance turf quality.
- Collaborated with team members to complete daily tasks efficiently while maintaining high-quality standards.
- Enhanced green spaces by performing routine maintenance tasks, such as mowing, trimming, and edging.
Education
Bachelor of Science - Sport Management
Dean College
Franklin, MA05-2021
Skills
- Junior golf development
- Merchandising strategies
- Membership relations
- Customer service
- Time management
Timeline
First Assistant Golf Professional
Scituate Country Club
04.2021 - Current
Grounds Crew Member
Harmon Golf
05.2013 - 03.2021
Bachelor of Science - Sport Management
Dean College