Summary
Overview
Work History
Education
Skills
Timeline
Generic

Charles Bing

Cullman,AL

Summary

Versatile and results-driven professional with extensive experience in customer care and warranty management, notably with Stone Martin Builders and Davidson Homes. Demonstrated expertise in multitasking and project management, complemented by adeptness in painting, drywall repair, plumbing, electrical work and using Microsoft Word. Proven ability to adapt to various schedules, ensuring quality assurance and excellence in all endeavors.

Overview

19
19
years of professional experience

Work History

Customer Care Representative

Davidson Homes
Huntsville, AL
10.2023 - Current

Working directly with homeowners and subcontractors on warrantable claims and concerns, responsible for scheduling warranty repairs, as well as conducting assessments on any incoming claims that contain warrantable requests. Responsible for multiple neighborhoods in Cullman, Arab, Hartselle, Priceville, and Decatur.

Warranty Superintendent

Stone Martin Builders
Opelika, AL
12.2019 - 09.2023

Working directly with homebuyers, subcontractors, and the 11-month Warranty Superintendent on warrantable claims or concerns; responsible for all scheduling on Buildertrend, as well as conducting assessments on any incoming claims that contain warrantable requests. Responsible for multiple neighborhoods in the Prattville/Millbrook area, totaling over 250 houses.

Foreman

Stone Martin Builders
Opelika, AL
10.2018 - 12.2019

Basic Duties and Responsibilities:

Ability to assist site Superintendent with quality control as well as efficiency.

Daily scheduling and monitoring of homes prior to closing to ensure closing while keeping the highest standards.

Daily monitoring of subdivision and development erosion control measures.

Assistance with warranty claims.

Daily interaction with homeowners, subcontractors, and vendors all while maintaining the high standards of Stone Martin Builders.

Assistance with ensuring site safety measures.

Painter 2

Wind Creek Wetumpka
Wetumpka, AL
10.2015 - 12.2017

Main responsibilities include repair and painting of damaged drywall, repairing damaged wallpaper and painting various surfaces both interior and exterior. Also responsible for preventative maintenance on chillers and air handlers fro casino, preventative maintenance on all ice machines, keeping coils clean on all kitchen and bar refrigeration equipment and minor electrical and plumbing work.

Sales Specialist- Millworks

Lowes Home Improvment
Montgomery, AL
07.2012 - 09.2015

Specializing in door and window sales and installation. Unloading and loading delivery trucks. Operating lift equipment on a daily basis.

Painter

B and B Painting
Montgomery, AL
04.2006 - 07.2012

Painting interior and exterior surfaces and repairing damaged dry wall. This was a part time/ summer job.

Sales Associate

Home Depot
Prattville, AL
07.2008 - 05.2011

Assisting customers with their needs, loading and unloading deliver trucks, and assisting shipping and receiving with freight.

Stocker

Super Foods Supermarket
Montgomery, AL
05.2008 - 07.2008

Unloading deliver trucks and stocking store shelves.

Education

Associate of Arts - Graphic Design

Trenholm State Community College
Montgomery, AL
05-2011

High School Diploma -

Lowndes Academy
Lowndesboro, AL
05-2008

Skills

  • Operating various lift equipment
  • Use of Microsoft Word
  • Ability to adapt to working various schedules
  • Use of different Adobe products
  • Experience with new home construction from start to finish
  • Basic experience with plumbing and electrical work
  • Experience with painting and drywall repair
  • Ability to multitask and manage multiple projects at the same time
  • Complaint handling
  • Time management
  • Adaptability and flexibility
  • Quality assurance
  • Documentation and reporting
  • Task prioritization

Timeline

Customer Care Representative

Davidson Homes
10.2023 - Current

Warranty Superintendent

Stone Martin Builders
12.2019 - 09.2023

Foreman

Stone Martin Builders
10.2018 - 12.2019

Painter 2

Wind Creek Wetumpka
10.2015 - 12.2017

Sales Specialist- Millworks

Lowes Home Improvment
07.2012 - 09.2015

Sales Associate

Home Depot
07.2008 - 05.2011

Stocker

Super Foods Supermarket
05.2008 - 07.2008

Painter

B and B Painting
04.2006 - 07.2012

Associate of Arts - Graphic Design

Trenholm State Community College

High School Diploma -

Lowndes Academy
Charles Bing