Charles Brown Jr
Baton Rouge
Summary
Dynamic sales associate with a proven track record at Robinson Brothers Ford Lincoln, excelling in customer service and relationship building. Leveraged CRM software to enhance follow-up strategies, driving repeat business. Recognized for teamwork and collaboration, consistently achieving sales targets while maintaining high service standards. Reliable and outgoing, committed to customer satisfaction.
Overview
14
14
years of professional experience
Work History
Sales Associate
Robinson Brothers Ford Lincoln
08.2017 - Current
- Developed strong customer relationships through effective communication and product knowledge.
- Assisted customers in selecting vehicles that met their needs and preferences.
- Demonstrated vehicle features and benefits to enhance customer understanding and engagement.
- Collaborated with team members to achieve sales targets and improve store performance.
- Managed inventory levels, ensuring accurate stock representation on the sales floor.
- Utilized CRM software to track customer interactions, leading to enhanced follow-up strategies.
- Built relationships with customers to encourage repeat business.
- Engaged with customers to build rapport and loyalty.
Line Cook
Johnny's Pizza House
05.2012 - 08.2017
- Prepared and cooked menu items following standardized recipes and presentation guidelines.
- Maintained cleanliness and organization of kitchen stations to ensure food safety compliance.
- Assisted in training new team members on kitchen procedures and best practices.
- Collaborated with kitchen staff to streamline food preparation processes for efficiency.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Upheld strict sanitation standards while preparing meals, maintaining a clean workspace free of cross-contamination risks.
Delivery Driver
Dominos Pizza Inc.
12.2011 - 05.2012
- Navigated routes efficiently, minimizing delivery times while adhering to traffic regulations.
- Delivered pizzas promptly, ensuring customer satisfaction and maintaining high service standards.
- Managed cash transactions accurately, maintaining accountability for funds during shifts.
- Communicated effectively with team members to coordinate orders and streamline operations.
Education
High School Diploma -
Tara High School
Baton Rouge, LASkills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Listening skills
- Excellent people skills
- Reliable and punctual
- Relationship building
- Exceptional customer service
- Outgoing personality
Timeline
Sales Associate
Robinson Brothers Ford Lincoln
08.2017 - Current
Line Cook
Johnny's Pizza House
05.2012 - 08.2017
Delivery Driver
Dominos Pizza Inc.
12.2011 - 05.2012
High School Diploma -
Tara High School