Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Timeline
Generic

Charles Delhomme

Orlando,FL

Summary

To secure a position with advancement potential which will enable me to utilize my experience and interpersonal skills

Overview

28
28
years of professional experience
1
1
Certification

Work History

Concessions Supervisor

OVG
07.2023 - Current
  • Managed the daily operations of the concession stand, including scheduling employees, setting prices, and ensuring quality standards.
  • Ensured compliance with health regulations by inspecting all concession areas on a regular basis.
  • Processed payments from customers using electronic point-of-sale systems.
  • Reviewed financial reports regularly to identify opportunities for cost savings or increased revenue.
  • Developed strategies to reduce waste and increase efficiency within the concession area.
  • Scheduled breaks for employees according to company guidelines.
  • Maintained accurate records of all transactions for auditing purposes.
  • Monitored stock levels and placed orders with vendors when needed.
  • Resolved customer complaints in a timely manner while maintaining a positive attitude towards guests.
  • Supervised and trained concessions staff in customer service, food preparation, and cash handling procedures.

Food and part delivery

Postmates
02.2017 - Current
  • Delivering food, convenience items, and small office goods to local consumers
  • Most of the time, Postmates' customer service reps place delivery orders, so the driver's responsibility is to pick up and deliver items; other times the driver must make the necessary purchase.

Concession Supervisor

Levy Restaurants
06.2023 - 07.2024
  • Analyzed financial data related to kitchen operations including labor costs, revenue.
  • Enforced strict adherence to health codes and safety protocols in the workplace.
  • Conducted regular performance evaluations of kitchen personnel.
  • Collaborated with other supervisors on various projects related to restaurant operations.
  • Trained new employees on proper cooking techniques, recipes and food preparation methods.
  • Established standards for portion sizes and plating presentation.
  • Ordered necessary supplies and equipment to maintain efficient operations in the kitchen.
  • Performed regular inspections of storage areas, coolers, freezers, ovens.
  • Maintained a clean working environment by delegating tasks appropriately among staff members.
  • Provided guidance to junior chefs on complex cooking techniques.

Lead cook

Citrus club
11.2020 - 07.2022
  • Prepare special meals or substitute items
  • Regulate temperature of ovens, broilers, grills, and roasters
  • Pull food from freezer storage to thaw in the refrigerator
  • Ensure proper portion, arrangement, and food garnish
  • Maintain food logs
  • Monitor the quality and quantity of food that is prepared
  • Communicate assistance needed during busy periods
  • Inform Chef of excess food items for use in daily specials
  • Inform F-B service staff of 86'ed items and available menu specials
  • Ensure the quality of the food items
  • Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist
  • Prepare cold foods
  • Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model.

Lead cook

Westminster Towers
09.2018 - 11.2021
  • Performs limited hot food preparation under the direct supervision of the cook in accordance standardized recipes
  • Performs cold food preparation under the guidance of the cook in accordance standardized recipes
  • Includes salads, sandwiches, and desserts
  • Distributes prepared food to all areas of service accurately and consistent in preparation and presentation
  • Restocks items as needed throughout the shift
  • Cleans and maintains station by practicing good safety, sanitation, and organization skills
  • Assist with the cleaning, sanitation, and organization of the kitchen and equipment.

Lead Cook/Supervisor

Manny's steakhouse chophouse original
09.2018 - 08.2020
  • Meet or exceed industry and food safety standards for preparation, storage, and serving of food
  • Prepare meals in accordance with standardized recipes
  • Check food and kitchen supplies; ensure cooking utensils, pans, and other equipment are kept in a clean and sanitary condition.

Trainer/Cook

Hilton World Wide
08.2012 - 08.2019
  • Delivering a variety of professional, quality culinary training programs in accordance with the training materials and operational standards of the restaurant or company
  • Partnering with senior culinary team to support the culinary operation, assessing individual culinary skills, supporting training and development and readiness for the culinary environment
  • Maintain confidential records and files
  • Maintain records of decisions
  • Greet and assist visitors
  • Answer phones
  • Direct calls and respond to inquiries.

Maintenance Worker

Chuck and chill detailing
10.2017 - 11.2018
  • Perform cleaning activities such as trash pickup in maintenance does cleanliness of the common area
  • Perform minor fix such as repairing broken locks check control panel and electrical wiring to identify issues
  • Conduct maintenance tasks such as replacing light bulbs
  • Inspecting and troubleshoot equipment and system
  • Check functional of safety system collaborate with worker and other professional during renovations
  • Report to the maintenance supervisor for issues that may arise.

Food Delivery Driver

Bite Squad
03.2017 - 04.2018
  • Responsibility will be to pick up food from our restaurant partners and transport it to our customers
  • This includes verifying order accuracy with the restaurant, as well as using hot bags to ensure high food quality.

Cook

Country Club of Orlando
01.2013 - 07.2015
  • Lead Cook

Lead Cook

Shingle Creeks
01.2004 - 01.2014
  • Provide excellent guest service
  • Read and interpret cooking reference materials including recipes
  • Estimate the quantity of food to prepare and cook within specified guidelines
  • Prepare stocks and sauces; Select, identify and add spices, herbs and condiments to recipes; Prepare all types of food
  • Act as quality control for all products leaving the kitchen by ensuring correct taste, temperature, timing, and visual presentation protocol
  • Monitor condition of food in storage to prevent spoilage and contamination of food; perform food rotations as well
  • Maintain cleanliness, food safety/HACCP logs and record food wastage
  • Receive food deliveries
  • Other duties as assigned.

Kitchen Supervisor

Euro tapas
05.2008 - 08.2010
  • Managing the kitchen porters
  • Making sure the kitchen is a safe and hygienic place to work
  • Organising the inventory, storage, and distribution of foodstuffs and supplies
  • Helping to plan menus, apportion ingredients and use food surpluses
  • Control portion costs by working out the number of portions per food batch
  • In some jobs you will be required to cook.

Line Cook

Salsa mex
01.2008 - 01.2009

Grill Cook

Universal Studi
01.2004 - 01.2005

Inventory Clerk

A.B.C. Fine Wine Warehouse
01.2002 - 01.2004

Loader/Unloader

UPS
01.2001 - 01.2003
  • Manually load or unload materials onto or off pallets, skids, platforms, cars, or lifting devices
  • Examine merchandise to assess the conditions of product and verify the inventory loads against shipping papers
  • Follow appropriate safety procedures when loading/unloading merchandise to avoid damage.

Grill Cook

Krystal
01.1999 - 01.2001
  • Operate large-volume cooking equipment such as grills, deep-fat fryers
  • Clean food preparation areas, cooking surfaces, and utensils
  • Verify that prepared food meets requirements for quality and quantity
  • Maintain sanitation, health, and safety standards in work areas
  • Clean and inspect galley, walk-in coolers, equipment, kitchen appliances, and work areas to ensure cleanliness and functional operation
  • Prepare and produce baked and pastry item according to established
  • Provide support to the front line, following guidelines by management.

Meat Cutter

Winn Dixie
01.1997 - 01.1999
  • Process primal parts into cuts that are ready for retail use
  • Produce hamburger meat and meat trimming
  • Cut and trim meat to prepare for packing
  • Use knives, cleavers, meat saws, band saws, or other equipment to perform meat cutting and trimming.

Education

Associate in Food Science -

Orlando culinary arts academy
Orlando, FL
05.2004

Skills

  • Bilingual: English & French Creole
  • Kitchen Management Experience
  • Culinary Experience
  • Food Production
  • Produce Experience
  • Menu Planning
  • Scheduling staff
  • Employee training
  • Food safety compliance
  • Menu planning
  • Point of sale systems
  • Food prep
  • Customer service
  • Sanitary regulations
  • Teamwork
  • Teamwork and collaboration

Certification

  • Food Handler Certificate
  • ServSafe

Additional Information

Serve Safe Certified National Restaurant Association Able to effectively work with diverse populations Well organized and highly efficient Strong Background in all phases of cooking Able to take and deliver orders

Timeline

Concessions Supervisor

OVG
07.2023 - Current

Concession Supervisor

Levy Restaurants
06.2023 - 07.2024

Lead cook

Citrus club
11.2020 - 07.2022

Lead cook

Westminster Towers
09.2018 - 11.2021

Lead Cook/Supervisor

Manny's steakhouse chophouse original
09.2018 - 08.2020

Maintenance Worker

Chuck and chill detailing
10.2017 - 11.2018

Food Delivery Driver

Bite Squad
03.2017 - 04.2018

Food and part delivery

Postmates
02.2017 - Current

Cook

Country Club of Orlando
01.2013 - 07.2015

Trainer/Cook

Hilton World Wide
08.2012 - 08.2019

Kitchen Supervisor

Euro tapas
05.2008 - 08.2010

Line Cook

Salsa mex
01.2008 - 01.2009

Lead Cook

Shingle Creeks
01.2004 - 01.2014

Grill Cook

Universal Studi
01.2004 - 01.2005

Inventory Clerk

A.B.C. Fine Wine Warehouse
01.2002 - 01.2004

Loader/Unloader

UPS
01.2001 - 01.2003

Grill Cook

Krystal
01.1999 - 01.2001

Meat Cutter

Winn Dixie
01.1997 - 01.1999

Associate in Food Science -

Orlando culinary arts academy

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Charles Delhomme