Summary
Overview
Work History
Education
Skills
Timeline
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Charles Doyle

China Spring,TX

Summary

Proven Customer Service Associate at Bush's Chicken, adept in customer support and problem resolution. Elevated team performance through effective training, achieving high customer satisfaction. Skilled in POS system operation and maintaining composure under pressure, I excel in fostering positive outcomes and feedback through teamwork and collaboration.

Overview

2
2
years of professional experience

Work History

Customer Service Associate

Bush's Chicken
06.2022 - Current
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
  • Maintained a high level of product knowledge, providing accurate information to customers.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Trained new associates in customer service protocols, elevating overall team's performance.
  • Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.

Education

Bachelor of Science - Software Engineering

McLennan Community College
Waco, TX
05.2028

High School Diploma -

China Spring High School
China Spring, TX
05.2024

Skills

Customer Service

Customer Support

Problem Resolution

Team Collaboration

Customer Complaint Resolution

Guest Services

Stock replenishment

POS System Operation

Timeline

Customer Service Associate

Bush's Chicken
06.2022 - Current

Bachelor of Science - Software Engineering

McLennan Community College

High School Diploma -

China Spring High School

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Charles Doyle