Summary
Overview
Work History
Education
Skills
Timeline
Generic

Charles Ebensberger

Dallas

Summary

I worked at Fieldhouse USA, for 4 months, working the front desk, interacting with customers, and helping schedule rentals. I maintained a well organized appearance and worked well with my team members to provide a warm, welcoming environment.

Overview

1
1
year of professional experience

Work History

Front Desk Receptionist

Fieldhouse Usa
08.2024 - 11.2024
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.
  • Scheduled, coordinated and confirmed reservations and rentals.
  • Cleaned up the courts if there were spills.
  • Pointed customers in the right direction if they were looking for another location in the mall.
  • Completed data entry and filing to keep records updated for easy retrieval.

Front of House Employee

Chick-fil-A
06.2023 - 04.2024
  • Reset tables between guests by restocking low items and wiping down surfaces.
  • Assisted servers with delivering food, filling beverages, and retrieving items for guests.
  • Established welcoming atmosphere by greeting each guest warmly.
  • Trained new staff in front-of-house procedures, customer relations, and cleaning.
  • Helped guests at tables when in need of assistance.
  • Accurately operated cash register to process customer payments.
  • Completed milkshakes and ice cream desserts for customers.
  • Brewed coffee and tea and changed out drink station syrups.
  • Worked Outside in the drive through, and maintained a quick speed and satisfied customers

Education

High School Diploma -

Online School
Flower Mound, TX

Bachelor of Arts - Biblical Studies

Dallas Baptist University
Dallas, TX
05-2029

Skills

  • Scheduling
  • Listening skills
  • Call forwarding
  • Telephone etiquette
  • Verbal and written communication
  • Cash handling
  • Professional appearance
  • Seating arrangements
  • Strong work ethic
  • Time management
  • Attention to detail
  • Team collaboration

Timeline

Front Desk Receptionist

Fieldhouse Usa
08.2024 - 11.2024

Front of House Employee

Chick-fil-A
06.2023 - 04.2024

High School Diploma -

Online School

Bachelor of Arts - Biblical Studies

Dallas Baptist University

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