Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Charles Goff

Joplin,MO

Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Dedicated Waste professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

30
30
years of professional experience

Work History

Operations Manager

Republic Services
05.2006 - Current
  • Championed safety protocols to maintain a secure working environment, reducing workplace accidents significantly.
  • Managed budgets effectively, consistently delivering projects on-time and within financial constraints. Op Inc Margins( 2022) / 27.0 % (2023) 33.5%
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Interacted well with customers to build connections and nurture relationships.

Operations Manager

Allied Waste Services
10.2000 - 05.2006
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Interacted well with customers to build connections and nurture relationships.

Lead Operator

American Disposal Services
05.1994 - 09.2000
  • Served as subject matter expert, providing guidance and assistance to junior operators in troubleshooting equipment malfunctions.
  • Fostered positive work environment, promoting open communication among team members to address concerns or suggestions for improvement.
  • Established strong working relationships with colleagues from different departments to facilitate collaboration and information sharing across functional areas.

Education

High School Diploma -

Galena High School
Galena, KS
08.1984

Skills

  • Performance monitoring
  • Financial Management
  • Customer Retention
  • Process Improvement

Additional Information

Started working in Waste Industry in 1994 with American Disposal,Operated equipment and led staffing to maintain Safe and Compliant work site while learning the Landfill business. Maintained clean and efficient site doing volumes up to 2000 tons per day. Worked under 3 managers during that period and then Resource recover was purchased by American Disposal that's when i was involved with restructure of Cherryvale Landfill (Resource Recovery) In 1999 Allied Waste services purchased , American Disposal and believe BFI waste systems and that time.

Shortly after that i was hired as Ops Manager for Wheatland Landfill and Resource Recovery to Manage both facilities. Ran those Facilities working under Pete Forst and then gained Cherryvale Hauling company about a year later and managed all until 2006. At that time was asked by Brad Zimmerman to consider coming to Prairie View Regional Waste facility in Lamar Mo. Was hired for the position by Kurt Bodendorfer and then worked for him until his retirement and currently work for Tiffany Dawson. Have always worked hard and been committed to doing the job to the best of my ability, Have definitely seen my share of ups and downs within the business ,has been very rewarding career and i continue to be very proud of what we do. Republic Services has always been exceptional Company to work for. Look forward to the Opportunity to reach the next chapter with every intention of achieving a Vision to continue to grow market and maintain local standard.

Timeline

Operations Manager

Republic Services
05.2006 - Current

Operations Manager

Allied Waste Services
10.2000 - 05.2006

Lead Operator

American Disposal Services
05.1994 - 09.2000

High School Diploma -

Galena High School
Charles Goff