Charles isreal
florissant,MO
Summary
Creative and motivated professional with 3 years of customer service and leadership experience in fast-paced environments. Currently serving as a Shift Lead at Peach Cobbler Factory with previous experience as a barista and food service team member. Skilled in leadership, communication, multitasking, and problem-solving, with a strong background in social media content creation and audience engagement. Passionate about film, digital media, and continuing to develop technical skills.
Overview
7
7
years of professional experience
Work History
Barista
7 brew
florissant, MO
03.2026 - Current
- Prepared high-quality beverages using espresso machines and brewing equipment.
- Provided exceptional customer service in a fast-paced environment.
- Maintained cleanliness and organization of the work area and equipment.
- Assisted customers with menu selections and special requests.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
Shift Leader
Peach cobbler factory
florissant, MO
12.2023 - Current
- Supervised daily operations in a fast-paced kitchen environment.
- Trained and mentored new staff on food preparation techniques.
- Assisted in inventory management and supply ordering for efficient operations.
- Monitored food quality and presentation before serving to customers.
- Maintained cleanliness and organization of kitchen work areas throughout shifts.
- Resolved customer complaints promptly to enhance dining experience.
Content Creator
Self-employeed
Florissant, Missouri
02.2019 - Current
- Developed engaging content across multiple platforms to attract diverse audiences.
- Utilized social media tools to schedule posts and track audience engagement metrics.
- Designed visual assets using graphic design software for enhanced content appeal.
- Engaged with followers through comments and messages to foster community interaction.
- Selected and organized relevant content for social media platforms to enhance audience engagement. for social media platforms.
- Planned, produced and edited video projects to maximize engagement.
- Sourced relevant images, graphics, audio files, video clips for use in digital content.
Crew Member
Guedos Mississippi BBq
florissant, MO
06.2022 - 08.2022
- Provided excellent customer service by taking orders and addressing inquiries.
- Prepared and assembled menu items according to restaurant standards.
- Maintained cleanliness and organization of workstations throughout shifts.
- Operated kitchen equipment safely while following food safety regulations.
Education
High School Diploma -
Hazelwood Central Highschool
Florissant, MO06-2024
General Studies
Saint Louis Community College
St. Louis, MO07-2026
Skills
- Beverage preparation
- Order taking
- Health standards
- Menu design
- Customer service
- Customer engagement
- Time management
- Speedy and efficient
- Creative problem solving
- Solid problem solver
- Conflict mediation
- Active listener
- Clear communication
- Team building
- Team player
- New hire training
- Positive and professional
- Adaptive and creative
- Content creation
- Social media management
Timeline
Barista
7 brew
03.2026 - Current
Shift Leader
Peach cobbler factory
12.2023 - Current
Crew Member
Guedos Mississippi BBq
06.2022 - 08.2022
Content Creator
Self-employeed
02.2019 - Current
High School Diploma -
Hazelwood Central Highschool
General Studies
Saint Louis Community College