Charles Kowal
Wakefield,MA
Summary
Highly efficient crew member well established in fast-paced and challenging environments. Ready to take on any demanding workload to achieve objectives. Experienced in working with a team with a drive to reach organizational goals.
Overview
2
2
years of professional experience
Work History
Customer Service Representative
Dominos Pizza Inc.
02.2021 - 08.2023
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving conflicts and roadblocks.
- Actively listened to customers, handled concerns quickly, and relayed major issues to the supervisor.
- Resolved complaints with consideration, resulting in increased customer loyalty and repeated business.
- Processed customer service orders promptly and answered customer telephone calls swiftly to increase customer satisfaction.
Education
Bachelor of Science - Construction Safety Sciences
Keene State College
Keene, NH05.2027
High School Diploma -
Wakefield Memorial High School
Wakefield, MA05.2023
Skills
- Critical Thinking
- Customer Service
- Problem-Solving
- Active Listening
Timeline
Customer Service Representative
Dominos Pizza Inc.
02.2021 - 08.2023
Bachelor of Science - Construction Safety Sciences
Keene State College
High School Diploma -
Wakefield Memorial High School
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