Summary
Overview
Work History
Education
Skills
Timeline
Generic

Charles Lamonge

Warren,OH

Summary

Reliable employee with time management and teaming abilities. Dedicated to completing work on-time and going above and beyond with each activity. Excellent work ethic and attendance record. Focused and attentive Staff Member with good administrative, organizational and problem-solving abilities. Skilled at coordinating people, activities and documents. Dedicated to best-in-class work and productivity. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

12
12
years of professional experience

Work History

Licensed Staff Member

Charles Lamonge Insurance Agency Inc .
01.2019 - Current
  • Greeted customers and helped with product questions, selections, and purchases.
  • Utilized upselling techniques to promote additional products and increase sales.
  • Built customer loyalty and retention .,Assisted with small claims, Reviewed coverages and quoted Auto, Homeowners, Apartment, Commercial Fire and other property and casualty policies.

Licensed Staff Member

CACAW LLC.
01.2016 - 01.2019
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered constant flow of customer calls with minimal wait times.
  • Explained, Quoted and wrote Property and Casualty insurance policies. Serviced existing book of business.

Crew Chief

Andrews Moving Co
04.2011 - 11.2015
  • Managed team according to company standards and compliance requirements.
  • Worked alongside team to accomplish work goals according to schedule.
  • Prepared job sites by removing debris and setting up materials and tools.
  • Understood and followed verbal and written instructions to complete work correctly.
  • Observed site safety rules to maximize protections for team members and equipment.
  • Performed general housekeeping and cleaning tasks.
  • Read and interpreted plans, instructions and specifications to determine work activities.

Education

Business

Columbus College of Art And Design
Columbus, OH
06.2014

High School Diploma -

Howland High School
Howland,Ohio
05.2010

Skills

  • Records Management Systems
  • Documentation Abilities
  • Good Listening Skills
  • Updating Client Data
  • Confidentiality Requirements
  • Exceptional Customer Service
  • Customer Relations Skills
  • Effective Working Relationships
  • Claims Processing Documentation
  • Emergency Situations
  • Schedule Coordination
  • Customer Service Understanding
  • Completing Estimates

Timeline

Licensed Staff Member

Charles Lamonge Insurance Agency Inc .
01.2019 - Current

Licensed Staff Member

CACAW LLC.
01.2016 - 01.2019

Crew Chief

Andrews Moving Co
04.2011 - 11.2015

Business

Columbus College of Art And Design

High School Diploma -

Howland High School
Charles Lamonge