Summary
Overview
Work History
Education
Skills
Timeline
Generic

Charles Lamonge

Warren,OH

Summary

Reliable employee with time management and teaming abilities. Dedicated to completing work on-time and going above and beyond with each activity. Excellent work ethic and attendance record. Focused and attentive Staff Member with good administrative, organizational and problem-solving abilities. Skilled at coordinating people, activities and documents. Dedicated to best-in-class work and productivity. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

12
12
years of professional experience

Work History

Licensed Staff Member

Charles Lamonge Insurance Agency Inc .
Niles, OH
01.2019 - Current
  • Greeted customers and helped with product questions, selections, and purchases.
  • Utilized upselling techniques to promote additional products and increase sales.
  • Built customer loyalty and retention .,Assisted with small claims, Reviewed coverages and quoted Auto, Homeowners, Apartment, Commercial Fire and other property and casualty policies.

Licensed Staff Member

CACAW LLC.
Niles, OH
01.2016 - 01.2019
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered constant flow of customer calls with minimal wait times.
  • Explained, Quoted and wrote Property and Casualty insurance policies. Serviced existing book of business.

Crew Chief

Andrews Moving Co
Columbus, OH
04.2011 - 11.2015
  • Managed team according to company standards and compliance requirements.
  • Worked alongside team to accomplish work goals according to schedule.
  • Prepared job sites by removing debris and setting up materials and tools.
  • Understood and followed verbal and written instructions to complete work correctly.
  • Observed site safety rules to maximize protections for team members and equipment.
  • Performed general housekeeping and cleaning tasks.
  • Read and interpreted plans, instructions and specifications to determine work activities.

Education

Business

Columbus College of Art And Design
Columbus, OH
06.2014

High School Diploma -

Howland High School
Howland,Ohio
05.2010

Skills

  • Records Management Systems
  • Documentation Abilities
  • Good Listening Skills
  • Updating Client Data
  • Confidentiality Requirements
  • Exceptional Customer Service
  • Customer Relations Skills
  • Effective Working Relationships
  • Claims Processing Documentation
  • Emergency Situations
  • Schedule Coordination
  • Customer Service Understanding
  • Completing Estimates

Timeline

Licensed Staff Member

Charles Lamonge Insurance Agency Inc .
01.2019 - Current

Licensed Staff Member

CACAW LLC.
01.2016 - 01.2019

Crew Chief

Andrews Moving Co
04.2011 - 11.2015

Business

Columbus College of Art And Design

High School Diploma -

Howland High School
Charles Lamonge