Charles M. Gainer
Orland Park,Illinois
Summary
Results-driven National Account Executive with proven ability to complete tasks efficiently and increase productivity in fast-paced environments. Equipped with specialized skills in strategic account management, contract negotiation, and customer relationship building. Excel at communication, problem-solving, and adaptability, ensuring seamless operations and client satisfaction.
Overview
7
7
years of professional experience
Work History
National Account Executive
Echo Global Logistics
Chicago, IL
01.2025 - Current
- Landed business with over 41 companies in Q1 of my elevated role, generating $244,000 in revenue.
- Maintain and manage relationships with my operations team of four, who assist me in my day-to-day operations work.
- Mentor two sales representatives, participate in guest speaker events to share my experience with incoming sales reps.
Client Sales Representative
Echo Global Logistics
Chicago, IL
07.2023 - 12.2024
- Managed my own book business through cold calling and emailing.
- re-generated business with 100+ companies across the United States, Canada, and Mexico.
- generated $655,000 in sales and met all requirements for the highest level of sales at our company
President, Head Coach, Social Media Chair, Philanthropy Chair
University of Illinois Men’s Club Soccer Team
Champaign, IL
01.2019 - 01.2023
- Competed in the Midwest Regional Tournament as an active member of the University of Illinois Men's Club Soccer
- President from 2020 to 2022 managed all team practices, lineups, gameday rosters, and travel.
- Selected as one of twenty-four teams to compete in the 2021 NIRSA Championship Series in Round Rock, Texas, and the 2022 NIRSA Championship Series in Round Rock, Texas.
- Organized and executed a youth soccer clinic for kids at Cunningham Children’s Home in Champaign, IL, and worked with the Illinois FC youth soccer club to mentor and train young players in the Champaign/Urbana area.
- Organized two tryouts where approximately 400 student-athletes competed for 8 spots on our roster.
Client Sales Intern
Echo Global Logistics
Chicago, IL
05.2022 - 08.2022
- Completed a 9-week internship program, where I maintained my own book of business.
- Successfully agreed to terms with five clients, generating over $10,000 in gross revenue.
- Tracked and traced over 500 loads to ensure that logistical issues were identified and solved.
Team Member
Silver Lake Golf Course
Orland Park, IL
01.2019 - 12.2021
- Organized golf outings for groups ranging from 12-144 people
- Facilitated, coordinated, and directed a junior golf league ranging from 75-125 kids
Team Member
Chicagoland Area
01.2018 - 12.2021
- Completed over 300 food deliveries for Uber Eats and handled customer service via in-app communication
- Delivered various food/grocery items through Door Dash, Instacart, and Postmates Inc.
Education
Bachelor of Science - Consumer Economics & Finance, Spanish
University of Illinois At Urbana-Champaign
Champaign, IL05.2023
Skills
- Spanish
- Microsoft Office
- Salesforce
- Customer Service
- Sales
- Logistics
Honors And Skills
ACES James Scholar, Dean’s List Spring 2020, Dean's List Fall 2020, Certificate of Biliteracy in Spanish by AAPL, Google Analytics Certification, Google Ads Search Certification, Spanish Language, Microsoft Office, Consulting, Customer Service, Sales
Timeline
National Account Executive
Echo Global Logistics
01.2025 - Current
Client Sales Representative
Echo Global Logistics
07.2023 - 12.2024
Client Sales Intern
Echo Global Logistics
05.2022 - 08.2022
President, Head Coach, Social Media Chair, Philanthropy Chair
University of Illinois Men’s Club Soccer Team
01.2019 - 01.2023
Team Member
Silver Lake Golf Course
01.2019 - 12.2021
Team Member
01.2018 - 12.2021
Bachelor of Science - Consumer Economics & Finance, Spanish
University of Illinois At Urbana-Champaign