Charles Mullenix
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
28
28
years of professional experience
Work History
District Manager
Wendy's
09.2020 - 12.2023
- Monitor and Maintain P&L for 6 locations
- Audit locations for food safety and compliance with company standards
- Maintained food safety scores and customer satisfaction scores over 95%
- Opened and established two new stores, with one being a training store for management.
Co-Owner/Co-Manager
Lakeside Restaurant
03.2007 - 05.2020
- Payroll and accounting
- Quarterly review of P&L and implement plans to maximize profitability.
District Manager
Ruby Tuesday
05.2007 - 05.2019
- Hired as a general manager quickly promoted to area manager
- Increased profitability of area by 3% consecutively for a 5-year period
- Decreased expenses by 5% by implementing cost-saving measures
- Reduced turnover by 15% and increased retention of management by 20%.
Area Manager
Hardee's
04.1996 - 03.2007
- Hired as a general manager promoted to area manager after 5 years
- Increased sales in my area by 2% by increasing customer throughput
- Established new procedures reducing operating cost by 3%.
Education
High School Diploma -
Paris High School
Paris, IL06.1992
Skills
- Multi-Unit Management
- Staff Recruiting
- Operations Oversight
- Territory Management
- Team Leadership
- Customer Service
- Sales Forecasts
- Action Plans
- Inventory Control
- Budget Management
- Profitability Optimization
- Workforce Development
Timeline
District Manager
Wendy's
09.2020 - 12.2023
District Manager
Ruby Tuesday
05.2007 - 05.2019
Co-Owner/Co-Manager
Lakeside Restaurant
03.2007 - 05.2020
Area Manager
Hardee's
04.1996 - 03.2007
High School Diploma -
Paris High School