Charles Pozzini
Newport,MN
Overview
2
2
years of professional experience
Work History
Deli Clerk
Jerry's Foods Grocery Store
06.2023 - Current
- Listened to customer requests and suggested additional menu items as appropriate to upsell products.
- Delivered exemplary customer service to guests, even in peak business periods to promote retention.
- Learned other teammates' work tasks to train as backup.
Administrator
ZO Samurai By Voldex
10.2022 - Current
- Upkeep with the Moderation team to make sure they are an top of their jobs.
- Assisting Henry/Elitesector11 (the support guy) with tickets and in game problems that arose.
- Setting event schedules and hosting events for the game and community.
Cashier/Grocery Stocker
Jerry's Foods Grocery Store
06.2021 - 08.2022
- Maintained effective team member communication.
- Answered customer questions and provided detailed product information.
Education
Bachelor of Science - Microbiology
Minnesota State University - Mankato
Mankato, MN12.2025
High School Diploma -
Woodbury High School
Woodbury, MN06.2019
Skills
- Product Merchandising
- Schedule Coordination
- Staff Management
- Customer Assistance
- Positive Attitude
- Flexible Schedule
- Adaptability and Dependability
Accomplishments
- Bartending Certified
- Achieved Administrator in the Voldex owned game ZO Samurai through effectively helping solve problems, working on tickets, community engagement, and more.
Affiliations
- ZO Samurai by Voldex
Additional Information
While my own job history does not align with the position of Game Producer, there is a lot of scheduling and time management that makes up stuff like working in a Deli. It can be very time sensitive.
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Deli Clerk
Jerry's Foods Grocery Store
06.2023 - Current
Administrator
ZO Samurai By Voldex
10.2022 - Current
Cashier/Grocery Stocker
Jerry's Foods Grocery Store
06.2021 - 08.2022
Bachelor of Science - Microbiology
Minnesota State University - Mankato
High School Diploma -
Woodbury High School
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