Career advancementWork-life balanceFlexible work hoursPersonal development programsWork from home optionPaid time off
2
Languages
1
Certification
9
years of professional experience
Motivated entrepreneur with a background in applied industrial chemistry seeking to leverage strong detail orientation and conflict resolution skills in a collaborative work environment. Committed to fostering a positive culture and enhancing team dynamics while continuously pursuing self-development and new responsibilities. Thrives in fast-paced settings that encourage creative problem-solving.
Work History
Sales Lead and Keyholder
1 Year 7 Months
The Vitamin Shoppe LLC | 08.2024 - 03.2026
Managed diverse customer interactions to consistently meet performance targets.
Employed effective selling techniques by promoting product benefits and influencing decision-makers.
Handled wide array of customers smoothly to achieve performance targets.
Delivered engaging presentations to effectively highlight product benefits and address customer objections.
Evaluated customer desires and budgetary constraints to pick best products or services.
Assessed customer needs and budget constraints to recommend optimal products and services.
Ensure the facility was opened and closed in per schedule and maintained facility appearance.
Collaborated with grassroots organizations to enhance outreach efforts.
Sales and Service Expert
2 Years 7 Months
24hr Fitness | 11.2021 - 06.2024
Managed irate customers effectively, contributing to performance targets.
Engaged customers with interesting, informative presentations to highlight benefits and overcome objections.
Delivered engaging presentations to customers, highlighting benefits and addressing objections.
Offered ongoing support to customers after sales by answering additional questions and resolving issues.
Followed up with leads and referrals to share pertinent sales information.
Conferred with customers by telephone or in person to provide information about products or services and take orders.
Evaluated customer desires and budgetary constraints to pick best products or services.
Received and processed client payments and updated accounts.
Provided guidance to junior team members to enhance their skills and performance. and managed employee relationships.
Implemented customer retention strategies by offering personalized discount options. by offering discount options.
Bar Tender
10 Months
Kroger | 02.2021 - 12.2021
Managed cash register and Point of Sale (POS) system, ensuring accurate transactions and change handling.
Recommended food and drinks to patrons based on preference, pairings and special promotions.
Checked identification of guests to verify age requirements for alcohol purchase.
Served wine, beer, and cocktails to patrons at the bar.
Followed alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests.
Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
Compiled and reconciled daily till totals and tips, maintaining financial accuracy and accountability.
Receptionist
1 Year 1 Month
Gritman Medical Center | 07.2020 - 08.2021
Greeted and directed visitors to appropriate personnel and answered average of [120] calls and emails daily.
Answered and directed incoming calls using multi-line telephone system.
Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries.
Served visitors by greeting, welcoming and directing to appropriate personnel.
Greeted and directed visitors to appropriate personnel and answered an average of [120] calls and emails daily.
Managed office inventory by restocking supplies and processing purchase orders to ensure availability.
Answered multi-line telephone with a polite tone of voice to provide general information and answer inquiries.
Protected clients' rights by maintaining confidentiality of personal and financial information.
Scheduler
1 Year 2 Months
North Idaho Eye Institute | 06.2017 - 08.2018
Scheduled and confirmed appointments, ensuring optimal use of resources and client satisfaction.
Updated status reports by entering information into system, enhancing clarity and accessibility of data.
Balanced customer schedules, employee availability and maximum load levels while scheduling appointments.
Analyzed demand and recommended updates to calendar schedule.
Entered information into system to update status reports.
Balanced customer schedules with employee availability and load levels, facilitating efficient appointment management.
Education
- Chemistry
University of Idaho | Moscow, Idaho | 05-2020
Diploma
Coure d'Alene Charter Academy | Alene, Idaho | 01-2014
Skills
Lead Generation
Customer Relationship Management
Retail Communication
Upselling strategies
Sales Analytics
Sales planning
Lead prospecting
Sales Regulations
Sales Strategy
Prospect development
Microsoft Office
Data Management
Cross-selling
Inventory Control
Sales Forecasting
Regulatory Compliance
Upselling
Medical sterilization
Client Relations
Stockroom management
Certification
National Society of Collegiate Scholars-2014 Dean's List- 2014-2015 Finalist Oratory Speech- 2012 3rd place Impromptu - 2012 Finalist in Panel Speech- 2012 & 13, Certifications CPR/AED (2015)