Charles Pruski
Summary
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive, and punctual. Works well within team settings.
Overview
29
29
years of professional experience
Work History
Cashier
Sheetz
Gibsonia
07.2024 - 01.2026
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer and balanced registers at shift end.
- Provided exceptional customer service to enhance guest satisfaction.
- Assisted in inventory management by restocking shelves as needed.
- Collaborated with team members to ensure smooth store operations.
- Handled customer inquiries and resolved issues promptly and professionally.
- Promoted store promotions and loyalty programs to customers effectively.
- Ensured cleanliness and organization of checkout area throughout shifts.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Accepted cash and credit card payments, issued receipts and provided change.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Collected payments and provided accurate change.
- Greeted customers and answered any questions they had about the store's products and services.
- Performed other duties as assigned by management.
- Stocked shelves with merchandise when needed.
- Helped customers find specific products, answered questions, and offered product advice.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Issued receipts, refunds, credits or change due to customers.
- Answered customer questions and provided store information.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Worked closely with front-end staff to assist customers.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
Courier Contractor
American Transportation
McKees Rocks
03.2022 - 04.2024
- Delivered packages to various locations efficiently and safely.
- Managed route planning to optimize delivery times and fuel usage.
- Maintained accurate records of deliveries and pickups throughout shifts.
- Communicated effectively with dispatch to coordinate logistics and schedules.
- Adhered to all traffic laws and company safety protocols during operations.
- Delivered packages to homes, businesses, hospitals, schools, construction sites and other locations in a timely manner.
- Provided excellent customer service by answering questions regarding deliveries or pickups.
- Loaded and unloaded cargo from vehicles manually or with equipment such as dollies, pallet jacks, and forklifts.
- Made sure that all paperwork was completed accurately in order to maintain accurate records of deliveries and pickups.
- Performed pre-trip inspection on truck prior to departing each day ensuring it was safe to operate on the roadways.
- Determined most efficient routes to deliver goods utilizing maps, global positioning systems, or other navigational aids.
- Responded promptly to requests from customers who needed changes made in their scheduled deliveries.
Toll Collector
Pennsylvania Turnpike Commission
Harrisburg
05.1999 - 07.2021
- Collected tolls efficiently from vehicles at designated checkpoints.
- Operated electronic toll collection systems for accurate transactions.
- Maintained cleanliness and organization of toll booths and surrounding areas.
- Provided assistance to drivers regarding toll rates and payment options.
- Monitored traffic flow to ensure smooth operations at busy times.
- Resolved customer inquiries and complaints with professionalism and patience.
- Monitored and classified vehicles passing through toll lanes to comply with company procedures.
- Balanced cash and prepared accurate cash deposits on monies collected and tickets received at end of shift.
- Provided customer service to patrons in a courteous and professional manner.
- Maintained accurate records of transactions and cash balances.
- Communicated effectively with co-workers, supervisors and other personnel regarding operational issues.
- Trained new employees on procedures associated with toll collection duties.
- Issued change when needed and processed payments with cash, credit cards or EZ-Pass transponders.
- Monitored traffic flow, maintained order on the roadways, and reported any suspicious activity to supervisors.
- Maintained cleanliness of work area including booths, parking areas, restroom facilities and other public areas.
- Verified accuracy of all transactions by comparing receipts to daily logs.
- Maintained work area and kept cash drawer organized.
- Processed customer payments quickly and returned exact change and receipts.
- Welcomed customers, offering assistance to help find store items.
- Answered phone calls to assist customers with questions and orders.
- Built and maintained productive relationships with employees.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
Ride Operator
Wildwood Highlands North Park
Wildwood
05.1997 - 07.1998
- Operated rides safely and efficiently for guest enjoyment.
- Ensured compliance with safety regulations and protocols at all times.
- Assisted guests in boarding and disembarking rides smoothly.
- Maintained cleanliness and organization of ride areas throughout shifts.
- Collaborated with team members to ensure smooth ride transitions during peak hours.
- Trained new staff on operational procedures and safety guidelines effectively.
- Provided excellent customer service by addressing guest inquiries promptly.
Education
HVAC
Community College of Allegheny County
Pittsburgh, PA 01.2025 - 05.2025
Shaler Area High School
Glenshaw, PASome College (No Degree) - Criminal Justice
The Pennsylvania State University
University Park, PASkills
- Point-of-sale operation
- Point-of-sale system operation
- Cash handling
- Payment processing
- Customer service
- Complaint resolution
- Inventory management
- Cash management
- Record keeping
- Time management
- Problem solving
- Organizational skills
- Attention to detail
- Staff training
- Report preparation
- Route planning
Timeline
HVAC
Community College of Allegheny County
01.2025 - 05.2025
Cashier
Sheetz
07.2024 - 01.2026
Courier Contractor
American Transportation
03.2022 - 04.2024
Toll Collector
Pennsylvania Turnpike Commission
05.1999 - 07.2021
Ride Operator
Wildwood Highlands North Park
05.1997 - 07.1998
Shaler Area High School
Some College (No Degree) - Criminal Justice
The Pennsylvania State University