CHARLES SWEENEY
Saint Augustine,US
Summary
Result driven Manager with over 20 years of experience in cultivating an inclusive workplace culture and driving operational excellence. Recognized for fostering team development and enhancing overall performance, resulting in increased customer loyalty. Proficient in sales reporting, data analysis, and metrics tracking, with a strong background in procurement and vendor management. Committed to effective team leadership and delivering measurable results that align with organizational goals.
Overview
30
30
years of professional experience
Work History
Assistant Manager
Polo Ralph Lauren Factory Store
St. Augustine, FL
01.2017 - 05.2025
- Improved performance scores across key areas.
- Improved profit margins.
- Led a team of up to 65 employees.
- Evaluated key performance indicators (KPIs).
- Monitored key performance indicators (KPIs).
- Analyzed weekly sales reports.
- Delivered performance reviews leading to targeted development plans.
- Monitored operational strategies.
- Managed daily operations.
- Provided strategic insights.
- Boosted repeat customer retention.
- Ensured all deadlines were achieved or exceeded.
Assistant Manager
Big Lots
Saint Augustine, FL
05.2012 - 02.2017
- Led daily store operations, ensuring optimal customer service and efficient workflow.
- Trained and mentored staff on product knowledge and sales techniques to enhance performance.
- Analyzed sales data to identify trends and develop strategies for inventory management.
- Implemented visual merchandising standards to elevate brand presentation and customer experience.
District Manager
Professional Sales and Consulting Company
Palm Coast, FL
02.1995 - 03.2012
- Led regional sales teams to exceed strategic targets and increase market share.
- Developed and implemented training programs to enhance team performance and productivity.
- Analyzed market trends to inform decision-making and drive competitive strategies.
- Established key performance indicators to monitor progress and optimize operational efficiency.
Education
Associate of Arts - Business Administration
University of South Alabama
Mobile, AL01.1999
Skills
- Conflict resolution and customer relations
- Strategic cost reduction techniques
- Team motivation and engagement
- Performance tracking and KPIs benchmarking
- Task delegation and accountability
- Inventory Control and Stock Management
- Operational process optimization
- Sales data analysis and interpretation
- Multitasking in high-volume environments
- Employee performance evaluation
Timeline
Assistant Manager
Polo Ralph Lauren Factory Store
01.2017 - 05.2025
Assistant Manager
Big Lots
05.2012 - 02.2017
District Manager
Professional Sales and Consulting Company
02.1995 - 03.2012
Associate of Arts - Business Administration
University of South Alabama