Summary
Overview
Work History
Education
Skills
Outside Work Experience
References
Timeline
Generic

Charles Taylor

Arab,AL

Summary

Enthusiastic and eager sales professional with hands on experience in customer service, phone sales, cash management, and technical support with phones, computers, and other electronic devices.

Overview

14
14
years of professional experience

Work History

Cashier

Dollar General Market
Arab, AL
04.2023 - Current
  • Stocked merchandise and completed sales floor recovery tasks to maintain readiness for new customers.
  • Kept store presentable with regular cleaning and organization.
  • Delivered consistent and dedicated service through front-end customer engagement.
  • Processed customer purchases and returns via cash and credit card.
  • Handled merchandise returns and exchanges, verifying eligibility of items and customers by examining pieces and receipts.
  • Trained new team members in cash register operation, stock procedures and customer services.

Cashier

Dollar General
Arab, AL
01.2020 - 06.2020
  • Delivered consistent and dedicated service through front-end customer engagement.
  • Kept store presentable with regular cleaning and organization.
  • Processed customer purchases and returns via cash and credit card.
  • Stocked merchandise and completed sales floor recovery tasks to maintain readiness for new customers.

Electronics, Phone Sales, Photo Lab

Walmart
Arab, AL
09.2015 - 12.2019
  • Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
  • Processed payments and maintained accurate drawers to meet financial targets.
  • Engaged positively with each customer, providing professional and polite support for sales and service needs.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Completed phone sales with customers through phone service providers, with great communication skills, to assist them in getting the best deals.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Operated and maintained photograph processing equipment and processed digital film into photographic hard copies.

Dough Maker, Cashier, Closer

Little Caesars
Arab, AL
02.2015 - 09.2015
  • Used paddles and agitators in large vats to heat, mix and blend ingredients.
  • Selected, measured and weighed ingredients in specified amounts.
  • Served orders to customers at windows, counters and tables.
  • Maintained neat, well-groomed appearance, impeccable personal hygiene, hair restraint and minimal jewelry to meet company standards.
  • Helped close up, clean dishware, and maintain the cleanliness of the floors to the standards of the store.

Cook

KFC
Arab, AL
05.2014 - 01.2015
  • Operated grills, fryers and broilers to cook items to quality guidelines.
  • Followed established procedures and requirements for safe food handling, storage and service.
  • Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.

Cashier, Prep, Cook

Burger King
Arab, AL
02.2011 - 05.2014
  • Maintained clean and orderly appearance throughout kitchen and dining area.
  • Rotated stock items and ingredients to maintain freshness.
  • Offered support to other stations during high-volume shifts to maintain optimal coverage and meet customer needs.
  • Helped train and develop new employees.
  • Operated cash register or POS system to receive payment by cash, check and credit card.

Overnight Stocker

Wal-Mart Supercenter
Arab, AL
09.2010 - 12.2010
  • Reset merchandise throughout assigned section to give shelves and racks professional appeal.
  • Removed product from boxes and placed on shelves according to merchandising guidelines.

Education

GED -

Arab Adult Education Center
Arab, AL
08-2021

Skills

  • Customer Service
  • POS Systems
  • Cash Handling
  • Customer Assistance
  • Sales expertise
  • Customer service excellence
  • Complaint Resolution
  • Active Listening
  • Courteous Demeanor
  • Problem Resolution
  • Technical Support

Outside Work Experience

  • Help provide tech support for family and friends with problems they have with phones, computers, and various other tech issues.
  • Approachable and friendly demeanor when assisting friends and family with problem solving tasks.

References

References available upon request.

Timeline

Cashier

Dollar General Market
04.2023 - Current

Cashier

Dollar General
01.2020 - 06.2020

Electronics, Phone Sales, Photo Lab

Walmart
09.2015 - 12.2019

Dough Maker, Cashier, Closer

Little Caesars
02.2015 - 09.2015

Cook

KFC
05.2014 - 01.2015

Cashier, Prep, Cook

Burger King
02.2011 - 05.2014

Overnight Stocker

Wal-Mart Supercenter
09.2010 - 12.2010

GED -

Arab Adult Education Center

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Charles Taylor