Charles Trojan
Cape Coral,FL
Summary
Results-driven leader with over 10 years in food and convenience store management, specializing in food service, safety, and employee training. Certified in ServSafe and CPR, demonstrating strong commitment to safety. Recent roles as Shift Manager and People Department Manager at McDonald's involved developing safety programs, managing staff, and ensuring compliance with company policies.
Overview
1
1
Certification
10
10
years of professional experience
Work History
Quality Care Coordinator
Home Instead Senior Care
Naples, FL
11.2023 - 08.2024
- Coordinated comprehensive care plans for seniors, ensuring alignment with individual needs and preferences.
- Monitored client progress and health outcomes, adjusting care strategies to optimize well-being.
- Collaborated with healthcare professionals to facilitate timely information exchange and coordinated services.
- Mentored junior staff in best practices for client engagement and care coordination techniques.
Caregiver, Home Health Aide
Home Instead Senior Care
Naples, FL
04.2021 - 11.2023
Store Manager
7-Eleven
Naples, FL
02.2021 - 12.2021
- -
- Led daily store operations, ensuring compliance with company standards and policies.
- Trained and mentored staff on customer service excellence and operational efficiency.
- Implemented inventory management systems to optimize stock levels and reduce waste.
General Manager
Speedway LLC
Fort Myers, FL & Naples, FL
10.2014 - 02.2021
- -
- Directed daily operations, ensuring alignment with corporate goals and customer satisfaction.
- Implemented cost-control initiatives, enhancing profitability across multiple locations.
- Led staff training programs, improving team performance and employee retention rates.
Education
High School Diploma -
Belford High School
Online04-2004
Skills
- Case management
- Documentation skills
- Record keeping
- Patient education
- Care plan development
- Organizational skills
- Patient advocacy
- Care coordination
Certification
I am certified in ServSafe, CPR through the American Red Cross, and HHA through Home Instead Senior Care, reflecting my commitment to safety and professionalism.
Section name
- Date: September 15th 2026
- To: ARCH Management
- From: Charles Trojan
- Phone: 239.214.5953 (Cell)
- Pages: 3 (Including Transmittal)
- Re: Possible role of General Manager
- To Whom It May Concern
- PROFESSIONAL Home Instead Senior Care
- 11/2023 – 08/2024
- EXPERIENCE Quality Care Coordinator
- Naples, FL
- Home Instead Senior Care 04/21 – 11/23
- Caregiver, Home Health Aide
- 7-Eleven 02/2021 – 12/2021
- Store Manager
- -
- Speedway LLC 10/2014 – 02/2021
- General Manager
- Fort Myers, FL & Naples, FL
- REQ. SALARY Negotiable
Timeline
Quality Care Coordinator
Home Instead Senior Care
11.2023 - 08.2024
Caregiver, Home Health Aide
Home Instead Senior Care
04.2021 - 11.2023
Store Manager
7-Eleven
02.2021 - 12.2021
General Manager
Speedway LLC
10.2014 - 02.2021
High School Diploma -
Belford High School