Charles Wadlow

• Assisted customers with product selection and inquiries, ensuring positive shopping experiences.
• Processed transactions efficiently using point-of-sale systems, maintaining accuracy in cash handling.
• Collaborated with team members to maintain store organization and cleanliness, enhancing customer accessibility.
• Demonstrated product knowledge to educate customers about features and benefits, driving informed purchasing decisions.
• Participated in inventory management tasks, including restocking shelves and managing stock levels effectively.

• Maintained property cleanliness and machines running properly
• Helped solve customer issues
• Kept inventory list for owner to order product when needed

Moved from regular CSA to Lead to Assistant manager in short amount of time

• Supervised daily operations, ensuring compliance with company policies and procedures.
• Trained and mentored new staff on operational standards and customer service excellence.
• Implemented inventory management techniques, optimizing stock levels and reducing waste.
• Developed employee schedules, balancing staffing needs with operational efficiency.
• Ran registers, worked on pumps and general property cleanliness

Worked as sales associate as well as a delivery driver

• Resolved customer complaints promptly, utilizing problem-solving skills to achieve satisfactory outcomes.
• Adapted quickly to changing sales promotions and product launches, supporting seamless transitions for customers.
• Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
• Maintained a high level of product knowledge, providing accurate information to customers.
• Drove delivery box truck, taking product into peoples homes and installing product as needed

• Stocked shelves efficiently, ensuring product availability and visibility.
• Maintained cleanliness in stock areas to promote safety and organization.
• Assisted in inventory management through accurate labeling and placement of products.
• Collaborated with team members to optimize stocking procedures and reduce downtime.