Summary
Overview
Work History
Education
Skills
Timeline
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Charles Walker

Forest Park,GA

Summary

Dedicated and organized professional with outstanding relationship-building and problem-solving skills. Driven to exceed expectations and operate effectively in fast-paced, high-pressure environments. Self-motivated team player adept at cultivating partnerships and building lasting relationships across all demographics and management levels. Dynamic and reliable with exceptional customer service and communication skills.

Overview

25
25
years of professional experience

Work History

Operations Manager

Ryder Transportation
Atlanta, Georgia
03.2011 - Current
  • Run day to day operations at location with 1100 units
  • Manage asset from inservice to outservice of units
  • Manage repairs of units while in shop
  • worked with customer to ensure there needs were met
  • Provided guidance, support, and mentorship to junior team members.
  • Resolved conflicts between employees in a timely manner.
  • Monitored daily operations, identified areas for improvement, and created solutions to optimize workflow.
  • Ensured compliance with safety regulations and company policies and procedures.
  • Managed personnel including recruitment, training, scheduling, performance reviews and disciplinary actions.
  • Assigned tasks to staff members based on their skill sets and availability.
  • Delegated work to staff, setting priorities and goals.

Technician

Ryder Transportation
Atlanta, GE
04.1999 - 03.2011
  • Performed troubleshooting and repair of equipment in accordance with manufacturer specifications.
  • Operated specialized diagnostic tools used to identify system faults.
  • Conducted preventive maintenance procedures according to established schedules.
  • Replaced defective components or parts as needed.
  • Reviewed technical manuals and other documents related to product operation and maintenance requirements.
  • Utilized hand tools to properly splice cables.
  • Participated in training to maintain technical expertise and proficiency on applicable equipment.
  • Followed safety practices to safeguard against injury and damage to property.
  • Troubleshot malfunctions and diagnosed issues to service equipment quickly and fully.
  • Installed new components or replaced defective parts to restore functionality.

Education

High School Diploma -

Lithia Springs Comprehensive High School
Lithia Springs, GA
05-1989

Skills

  • Inventory Management
  • Customer Retention
  • Labor Relations
  • Performance reporting
  • Organizational Management
  • Maintenance Planning
  • Customer Service
  • Staff Training
  • Operations Management

Timeline

Operations Manager

Ryder Transportation
03.2011 - Current

Technician

Ryder Transportation
04.1999 - 03.2011

High School Diploma -

Lithia Springs Comprehensive High School

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