Summary
Overview
Work History
Education
Skills
Timeline
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Charles Wiley

Charles Wiley

Suffolk,VA

Summary

Dynamic sales professional with a proven track record at East Coast Water Quality, excelling in customer service and relationship building. Successfully closed deals by presenting tailored solutions, enhancing client satisfaction. As Owner/Operator at Wiley Tool Inc, implemented effective sales strategies and improved service delivery, ensuring operational excellence and timely communication.

Overview

11
11
years of professional experience

Work History

Sales Associate

East Coast Water Quality
08.2025 - Current

Presented need. Gave options for getting water cleaned up. Closed deals

Owner/Operator

Wiley Tool Inc
11.2014 - 08.2025
  • Managed daily operations, ensuring efficiency and quality in service delivery.
  • Developed and implemented standard operating procedures for improved workflow consistency.
  • ordered inventory
  • Analyzed customer feedback to enhance service offerings and client satisfaction.
  • Managed day-to-day business operations.
  • Increased customer satisfaction by providing high-quality services and timely communication.
  • Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.

Education

No Degree - Automotive Repair

Tcc
Chesapeake, VA

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Listening skills
  • Reliable and punctual
  • Exceptional customer service
  • Relationship building
  • Sales expertise
  • Product sales
  • Sales strategies

Timeline

Sales Associate

East Coast Water Quality
08.2025 - Current

Owner/Operator

Wiley Tool Inc
11.2014 - 08.2025

No Degree - Automotive Repair

Tcc

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