Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Charles Wilson III

West Allis

Summary

Dynamic Guest Services Associate with a proven track record at Festival Foods, enhancing guest experiences through innovative strategies and exceptional service. Skilled in issue resolution and time management, consistently exceeding expectations. Leveraged critical thinking to address special requests, ensuring memorable stays. Filled In wherever help was needed, for example, cart runner, bagger, and stocker.

Overview

2
2
years of professional experience

Work History

Guest Services Associate

Festival Foods
07.2023 - Current
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Implemented innovative strategies to improve overall guest experience by soliciting feedback from customers regularly.
  • Gave information about area attractions and provided directions.
  • Assisted guests with special requests to ensure a memorable stay and exceptional service.
  • Maintained high level of professionalism and discretion when dealing with guests.

Education

High School Diploma -

Nathan Hale Highschool
West Allis, WI
06-2025

Skills

  • Time management
  • Listening skills
  • Issue resolution
  • Problem-solving skills
  • Detail-oriented
  • Hands-on
  • Critical thinking
  • Organization skills

Interests

  • Tech enthusiast, passionate about exploring the latest advancements and innovations
  • Enjoy participating in open track meets for overall physical and mental well-being
  • Gym Workouts
  • Passionate about balancing physical health with mental and emotional wellness
  • Playing Sports

Timeline

Guest Services Associate

Festival Foods
07.2023 - Current

High School Diploma -

Nathan Hale Highschool