Charles Zoric
Western Springs,Illinois
Summary
Proven sales associate at The UPS Store, adept in customer service and sales expertise and fostered customer loyalty through exceptional service and relationship building. Excelled in high-stress situations, demonstrating problem-solving and multitasking abilities. Trained new staff, ensuring seamless integration and adherence to company standards.
Overview
2
2
years of professional experience
Work History
Sales Associate
The UPS Store
05.2022 - 08.2024
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Answered customer questions about sizing, accessories, and merchandise care.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- I worked many shifts alone in the beginning and know how to work under very stressful situations.
Education
High School Diploma -
Lyons Township High School
La Grange, IL05.2024
Skills
Customer Service
Teamwork and Collaboration
Time Management
Problem-solving skills
Multi-tasking strength
Listening Skills
Exceptional customer service
Flexible Schedule
Store Opening and Closing
Sales expertise
Upselling
Customer Assistance
Timeline
Sales Associate
The UPS Store
05.2022 - 08.2024
High School Diploma -
Lyons Township High School
Similar Profiles
Aubrie DukeAubrie Duke
Center Associate at The UPS StoreCenter Associate at The UPS Store
Siddharth PanchalSiddharth Panchal
Retail Sales Associate at The Ups StoreRetail Sales Associate at The Ups Store
Jaclyn SellingerJaclyn Sellinger
Customer Service Representative at The UPS StoreCustomer Service Representative at The UPS Store
Isabelle EasterbrookIsabelle Easterbrook
Sales Associate at The UPS StoreSales Associate at The UPS Store
Jackson JamiesonJackson Jamieson
Paid Researcher at University of Dayton Communications DepartmentPaid Researcher at University of Dayton Communications Department