Summary
Overview
Work History
Education
Skills
Certification
Languages
Accomplishments
Affiliations
References
Timeline
Generic

Charles Raymond Coke "Finn" Steelman III

Marble Falls

Summary

Enthusiastic professional experienced with cocktail service. Experienced providing timely service with enthusiasm and efficiency. Consistently acknowledged for maintaining superior service standards while exceeding sales goals. Capable of handling both high-tempo pacing while fully capable of delivering the peak of customer satisfaction.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Server

Chilis's Bar and Grill
Marble Falls
06.2024 - 03.2025
  • Addressed complaints to kitchen staff and served replacement items.
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
  • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.

Fine Dining Server

Mahogany Prime Steakhouse
Tulsa
05.2020 - 06.2023
  • Participated in regular staff meetings and training sessions to improve service standards.
  • Informed customers of daily specials and signature menu items.
  • Provided menus, explained daily specials, and answered questions about menu items.
  • Reveived a Forbes award for excellent service during an anonymous audit
  • Conducted menu presentations and tastings for guests to enhance their dining experience.

Host

Black Bear Diner
Midwest City
05.2019 - 04.2020
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Checked restrooms to refill products and perform light cleaning duties, emptying trash, and restocking paper products.
  • Received and recorded patrons' dining reservations.

Education

High School Diploma -

Epic Charter Schools
Oklahoma City, OK
03-2023

Skills

  • Customer service
  • Menu presentation
  • Sales techniques
  • Conflict resolution
  • Upselling skills
  • Attention to detail
  • Guest relations
  • Culinary knowledge
  • Hospitality Standards
  • Professional demeanor
  • Daily specials promotion
  • Menu expertise
  • Fine dining experience
  • Silent communication

Certification

Certified resteraunt professional (CRP)

Languages

English
Full Professional
Hebrew
Limited

Accomplishments

  • Forbes award for excellent service

Affiliations

  • Weekly team building exercises with a group of former colleagues and friends
  • Freelance writing
  • Music production and audio engineering

References

References available upon request.

Timeline

Server

Chilis's Bar and Grill
06.2024 - 03.2025

Fine Dining Server

Mahogany Prime Steakhouse
05.2020 - 06.2023

Host

Black Bear Diner
05.2019 - 04.2020

High School Diploma -

Epic Charter Schools
Charles Raymond Coke "Finn" Steelman III