Charlie Edwards
Memphis,TN
Summary
Highly skilled in customer service with valuable experience as a waiter, adept at managing high-volume dining environments. Possess strong communication and interpersonal skills, ensuring positive guest experiences and efficient table management. Proven ability to improve workflow and enhance team efficiency, contributing significantly to the restaurant's reputation for excellence in service. Demonstrated adaptability and problem-solving capabilities in fast-paced settings, leading to increased customer satisfaction and repeat business.
Overview
17
17
years of professional experience
Work History
Server
Boscos Squared
Memphis, TN
05.2008 - Current
- Served food and beverages to patrons and confirmed complete orders.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Set up tables in between patrons to reduce wait times.
- Motivated team by fostering a culture of positivity.
- Trained new employees on restaurant procedures and plating techniques.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
Education
Nursing
Concorde Career College
Memphis, TNSkills
- Relationship management
- Exceptional customer service
- Point of sale operation
- Multitasking and organization
- Menu memorization
- Server training
- High volume dining
- Allergy awareness
- Wine pairing
- Suggestive selling
- Hospitality service expertise
Timeline
Server
Boscos Squared
05.2008 - Current
Nursing
Concorde Career College