Summary
Overview
Work History
Education
Skills
Interests
Timeline
Server

Charlie Kolpin

Omaha,NE

Summary

Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements.

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

4
4
years of professional experience

Work History

Server

Copps Pizza
07.2022 - Current
  • Provided exceptional customer service, enhancing guest satisfaction through attentive and personalized interactions.
  • Collaborated with kitchen staff to ensure timely food delivery and adherence to menu specifications.
  • Trained new servers on restaurant protocols and service standards, improving team performance and efficiency.
  • Multiple good reviews as a result of high end customer service delivered on a consistent basis

Fitness Advisor

Genesis Health Clubs
06.2023 - 09.2025
  • Worked in Sales department specializing in selling memberships
  • Actively assisted in the process of starting, pausing, modifying, transferring and ultimately ending memberships
  • Educated clients on fitness programs and nutrition to enhance overall well-being.
  • Conducted fitness assessments to evaluate client progress and recommend adjustments.
  • Monitored client attendance and engagement, providing motivation and accountability.
  • Facilitated group training sessions, fostering a supportive community among participants.
  • Assisted in promoting newly remodeled facility, resulting in increased membership sales and overall revenue growth for the club.

Front Desk Sales Associate

Blue Moon Fitness
01.2022 - 06.2023
  • Managed front desk operations, ensuring smooth customer check-ins and check-outs.
  • Assisted customers with product inquiries, providing tailored recommendations to enhance sales.
  • Processed transactions accurately using point-of-sale systems, maintaining cash drawer integrity. Also dealt with daily & weekly deposits to the club's bank and processed routine drawer counts in company to the inventory that was gathered.
  • Developed and maintained strong relationships with clients, fostering repeat business opportunities.
  • Increased repeat business by developing strong relationships with guests and providing exceptional service.
  • Became NASM certified in Personal Training to provide a better source of information to the members that were greeted

Package Handler

UPS
11.2021 - 04.2022
  • Operated conveyor systems to efficiently sort and route packages for delivery
  • Collaborated with team members to maintain high safety standards in warehouse operations
  • Monitored inventory levels and assisted in restocking supplies as needed
  • Trained new hires on package handling procedures and safety protocols

Education

Associate of Applied Science - Business Administration

Iowa Western Community College
Council Bluffs, IA
05-2023

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Order accuracy

Interests

  • Participate in Flag Football and Softball, as recreational activities to maintain physical fitness
  • Exercise Daily and vigorously
  • Video Gaming
  • Martial Arts

Timeline

Fitness Advisor

Genesis Health Clubs
06.2023 - 09.2025

Server

Copps Pizza
07.2022 - Current

Front Desk Sales Associate

Blue Moon Fitness
01.2022 - 06.2023

Package Handler

UPS
11.2021 - 04.2022

Associate of Applied Science - Business Administration

Iowa Western Community College

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Charlie Kolpin