Charlie Lyons
Orland Park,IL
Summary
Senior Branch Manager with over20 years of progressive experience improving business processes, increasing revenue and retaining loyal customers in multiple locations. Strengths include financial administration, team leadership and manufacturing experience..
Overview
9
9
years of professional experience
Work History
Route Sales Representative
Aramark
Chicago, IL
09.2021 - Current
- Determined best routes for driving to customer sites, accounting for such factors as weather and road construction.
- Properly processed all sales transactions, achieving high levels of account growth and retention via quality deliverables.
- Identified customers' needs and provided information on appropriate products in effort to promote cross-selling.
- Managed product transitions from warehouse to customer site, loading and unloading in alignment with specifications.
Branch Manager
Spectra Metal Sales
Addison, IL
08.2020 - 06.2021
- Assessed expansion plans and presented costs to forecast trends and recommend changes.
- Boosted branch sales by developing and deepening customer loyalty through incentive programs.
Midwest Regional Sales Manager
Brock Services
Morris, IL
11.2018 - 07.2020
- Managed order cycle to enhance business development and maintain sustainability and customer satisfaction.
- Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
- Developed rapport with international suppliers and collaborated with factories to develop, design and select product for retail stores.
Branch Manager
United Rentals
Channahon, IL
10.2017 - 11.2018
- Expanded territory by negotiating beneficial deals for principle product sales, distribution and service.
- Gathered and reviewed customer feedback to improve operations.
- Identified and capitalized on community business opportunities with effective networking.
Business Development Manager
Wells Fargo & Company
Westchester, IL
06.2014 - 10.2017
- Coordinated innovative strategies to accomplish marketing objectives and boost long-term profitability.
- Developed and implemented favorable pricing structures balancing firm objectives against customer targets.
- Established relationships with key decision-makers within customer's organization to promote growth and retention.
Education
General
Moraine Valley Community College
Palos Hills, IL09.1993
Skills
- Business Development Expertise
- Team Leadership
- Risk Analysis
- Cost and Budget Analysis
- Goals and Performance
- Human resources knowledge
- Sales professional
- Relationship building and management
Accomplishments
- Repeatedly received recognition from superiors for excellence in service.
- Implemented new quality assurance procedures to maximize customer satisfaction and loyalty.
Timeline
Route Sales Representative
Aramark
09.2021 - Current
Branch Manager
Spectra Metal Sales
08.2020 - 06.2021
Midwest Regional Sales Manager
Brock Services
11.2018 - 07.2020
Branch Manager
United Rentals
10.2017 - 11.2018
Business Development Manager
Wells Fargo & Company
06.2014 - 10.2017
General
Moraine Valley Community College