Charlie Warner
Winter Park ,Florida
Summary
Self-Starter who has excelled in high pressure enterprise software environments ranging from Sales to Partnership Management to Operations. Career has been spent focused on making sense of complex systems within technologies and their distribution networks. Team player who values accountability, hard work, and having a mission with a larger purpose.
Overview
12
12
years of professional experience
Work History
Senior Partner Account Executive
PlanSource
03.2022 - Current
- Managed portfolio of national PlanSource partners focused on growth and adoption of PlanSource products and services while fostering a stable customer experience and partnership.
- Worked to proactively identify issues while always pushing to remove roadblocks and fix problems.
- Navigated complex dynamics on Partner's behalf, coordinating between multiple internal and external channels and organizations with competing interests.
- Aggressive quota carrying role based on revenue growth and retention.
Partner Account Executive
PlanSource
01.2020 - 02.2022
- Managed portfolio of national PlanSource partners focused on growth with PlanSource products and services while fostering a stable customer experience and partnership.
- Worked to proactively identify issues while always pushing to remove roadblocks and fix problems.
- Navigated complex dynamics on Partner's behalf, coordinating between multiple internal and external channels and organizations with competing interests.
- Aggressive quota carrying role based on revenue growth and retention.
Manager, National Accounts
PlanSource
05.2018 - 12.2019
- Managed PlanSource enterprise relationships in order to facilitate growth for PlanSource's strategic partners
- Balanced PlanSource operations, product, sales, and development strategies with partners
- Conducted regular partnership and project reviews with internal and external executive stakeholders.
Account Manager, HCM Operations
PlanSource
04.2014 - 04.2018
- Managed day to day client relationships within PlanSource HCM department.
- Fostered client utilization of PlanSource technology to streamline benefits administration and HRMS/Payroll processes.
- Maintained strategic business partnerships with clients by creating work plans, handling escalated issues, and serving as their primary PlanSource contact.
Client Service Specialist, HCM Operations
PlanSource
12.2011 - 03.2014
- Worked in dedicated client support channels providing quick issue resolution and consultation within multiple software systems.
- Assisted clients with day to day tasks such as payroll processing, HRMS troubleshooting, and tax filings.
- Excelled in fast paced environment of high pressure client support and management.
Education
Bachelor of Arts -
Florida State University
Tallahassee, FL08.2010
Skills
- Enterprise Sales
- Partner Relationship Management
- Contract Negotiation
- Strategic Forecasting
- Public Speaking/Presenting
Accomplishments
- President's Club - 2021, 2022
- Partner Account Executive of the Year - 2021, 2022
- Salesperson of the Year - 2022
- Deal of the Year - 2022
Timeline
Senior Partner Account Executive
PlanSource
03.2022 - Current
Partner Account Executive
PlanSource
01.2020 - 02.2022
Manager, National Accounts
PlanSource
05.2018 - 12.2019
Account Manager, HCM Operations
PlanSource
04.2014 - 04.2018
Client Service Specialist, HCM Operations
PlanSource
12.2011 - 03.2014
Bachelor of Arts -
Florida State University
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