Summary
Overview
Work History
Education
Skills
Timeline
Generic

CHARLINDA CHAMBERS

Nashville,US

Summary

Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.

Overview

6
6
years of professional experience

Work History

Call Center Customer Service Representative

HealthPlanOne
Nashville, TN
01.2026 - Current
  • Responded to customer requests, offering excellent support and tailored recommendations to address needs.
  • Educated clients on health plan options, enhancing understanding and informed decision-making.

Receptionist

The McKendree village
Nashville, TN
01.2023 - 10.2025
  • Coordinated communication between departments to enhance service delivery and responsiveness.
  • Answered phone promptly and directed incoming calls to correct offices.

Healthcare Customer Service

NTT DATA
Nashville, TN
08.2022 - 01.2024
  • Verify insurance cover for potential new clientsprocess prescription needs clients, for existing patients
  • Remote

Customer Service Receptionist

Xtend Healthcare
01.2020 - 02.2020
  • Responsible for aiding with state consumer registration , offer guidance on scheduling.
  • Supported team members in maintaining compliance.
  • Remote, TN

Education

Administrative Assistance - Administrative Assistance

Nashville State Community College
Nashville, TN

CNA - undefined

Tennessee Technology Center
Nashville, TN

Skills

  • Microsoft Office Excel
  • Medical Terminology
  • Citrix/zscaler/ciesco
  • Customer service excellence
  • Task Prioritization
  • Active listening
  • Data entry
  • Critical thinking

Timeline

Call Center Customer Service Representative

HealthPlanOne
01.2026 - Current

Receptionist

The McKendree village
01.2023 - 10.2025

Healthcare Customer Service

NTT DATA
08.2022 - 01.2024

Customer Service Receptionist

Xtend Healthcare
01.2020 - 02.2020

CNA - undefined

Tennessee Technology Center

Administrative Assistance - Administrative Assistance

Nashville State Community College
CHARLINDA CHAMBERS