Charline Mitchell
Warner Robins,GA
Summary
Proven leader in retail management, adept at driving sales growth and reducing turnover, as demonstrated at Toys R Us. Excelled in streamlining operations and leading high-performance teams through motivational coaching and strategic training. Skilled in inventory control and customer relations, achieving consistent monthly sales targets and fostering long-lasting client relationships.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Lead Sales Key Holder
Toys R Us
02.2004 - 03.2006
- Reduced employee turnover through effective hiring strategies, thorough training programs, and strong retention initiatives.
- Facilitated successful promotional events by coordinating logistics, marketing efforts, and staff participation to maximize results.
- Streamlined store operations by effectively managing merchandise inventory and optimizing floor layouts.
- Achieved monthly sales targets consistently through focused goal-setting and diligent follow-up on potential leads.
Sales Manager
Kids R Us
06.1996 - 03.2006
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
Sales Associate
Kmart
09.1995 - 06.1996
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
Healthcare Administration Medical
Southern New Hampshire University
Associate Of Business Administration - Healthcare Administration
Ultimate Medical Academy - Clearwater
Clearwater, FL05.2022
Diploma - Child Development
Central Georgia Technical College
Warner Robins, GA05.2019
Certification - Medical Assistant
Healthtex of Georgia
Warner Robins, GA05.2017
Skills
- Store operations Computer, Training
- Retail Sales Hiring Candidates
- Sales Presentations Inventory
- Inventory Control, Merchandise
Accomplishments
- I made my sales at the end of the year as Sales Manager 150 000 over to 175,000
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Achieved Result by completing Task with accuracy and efficiency.
- Supervised team of Number staff members.
- Achieved Result by introducing Software for Type tasks.
- Collaborated with team of Number in the development of Project name.
- Documented and resolved Issue which led to Results.
Certification
Have certification for Child Development, Healthcare Medical Administration
Timeline
Lead Sales Key Holder
Toys R Us
02.2004 - 03.2006
Sales Manager
Kids R Us
06.1996 - 03.2006
Sales Associate
Kmart
09.1995 - 06.1996
Healthcare Administration Medical
Southern New Hampshire University
Associate Of Business Administration - Healthcare Administration
Ultimate Medical Academy - Clearwater
Diploma - Child Development
Central Georgia Technical College
Certification - Medical Assistant
Healthtex of Georgia
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