CHARLISA TATUM
Owings Mills,MD
Overview
22
22
years of professional experience
Work History
Workplace Experience Coordinator
CBRE/Booz Allen Hamilton Account
08.2018 - Current
- Manages all daily building happenings
- Manages space reports; data entry to maintain all touchdown/hoteling, office spaces assigned to employees for billing purposes
- Uses Service Insite 7 and Prism to create building tickets for repairs, maintenance, buildouts, moves, and client requests
- Orders office supplies, breakroom refreshments, paper products, and furniture using Ivalua data system
- Manages the Laurel office EMS calendar by booking all conferences/meetings, ensuring room specifications, and set up are arranged by facilities staff, and other duties as assigned
- Works 40 hours per week, 8:00am-5:00pm
Business Services Clerk
CBRE/Microsoft Account
01.2015 - 08.2018
- Responsible for the day-to-day operation of the Microsoft business center and maintains the employee space
- Duties include greeting all customers and staff, managing the office Outlook calendar, booking all conferences/meetings, securing all catering and catering request billing, assists with set up and breakdown of meetings and events, creates purchase orders/orders supplies, manages budget for supplies and refreshments, maintains area, and handles maintenance/service request using MS Facilities and 360 Facilities
- Worked 40 hours per week, 8:00am-5:00pm
Office Automation Clerk
Marine Corps Community Services
07.2012 - 06.2014
- Responsible for evaluating and providing appropriate information to military and DOD clients registering for childcare services in accordance with program procedures, requirements, policies, rules, and regulations
- Duties included registering children for hourly and fulltime childcare; calculating full time, playgroup, and before/after school childcare fees based on clients’ income and processing these applications using the CYMS/RecTrac database and Microsoft Access for six childcare centers and two youth pavilions
- Established center openings and filled current openings accordingly based on client preference and assisted with auto debt for client payments
- Conducted informational program briefs to military and DOD personnel, handled multiline telephone, related internal inquiries, maintained filing system with over 4,000 individual client files, and performed other duties as assigned by supervisor
- Worked 40 hours per week, 8:00am-5:00pm
Service Coordinator
Harford County Infants & Toddlers Program
03.2009 - 05.2011
- Company Overview: Harford County Health Department
- Responsible for implementing/coordinating programs related to providing medical assistance/therapy for children with developmental delays ages birth to 5 years old in Harford County, MD
- Processed applications for this program assigning each case to the appropriate Physical or Occupational Therapist to be properly evaluated and if found eligible would receive therapy
- Assisted therapists with gathering pertinent information for case file preparation and preparation of Individualized Family Service Plan for these clients (usually done during home visits)
- Maintained case files, data entry, monthly medical assistance verification, scheduled all incoming client evaluations and performed various other receptionist duties including coordinating phone and faxed referrals for assistance, responding to telephone inquiries, creating correspondence, forms, spreadsheets, ordering office supplies, and scheduling hearing evaluations
- Harford County Health Department
- Worked 40 hours per week, 8:00am-5:00pm
Office Manager
Hawaii Pacific University Academic Advising
04.2008 - 06.2008
- Duties included providing information both internally and telephonically to students concerning meeting with advisors and general information about appointments and the university
- Scheduled student appointments with advisors and providing secretarial assistance to the Director of Advising
- Other office duties included typing, faxing, copying and other duties as assigned
- Worked 40 hours per week, 8:00am-5:00pm
Bookstore Assistant
Hawaii Pacific University Bookstore
02.2008 - 04.2008
- Duties included ordering and cataloging books; stocking bookshelves with books and other merchandise; cashiering, sorting and distributing mail to students and staff
- Performed other duties as assigned by the office manager
- Worked 40 hours per week
Relocation Assistance Program Assistant
Marine Corps Community Services
05.2007 - 08.2007
- Duties included supporting the program manager in assisting military members with their relocation moves to the island and permanent change of station (PCS) moves from the island to other assigned military locations
- The RAP consisted of programs such as PCS move workshops, sponsorship programs, NAO (New Arrival Orientation) and lending locker services, all of which I assisted with implementing
- Worked 40 hours per week
Assistant Registrar
Central Texas College
08.2003 - 11.2004
- Duties included answering phones, advising, and registering students for college courses, data entry, creating college handouts and pamphlets, data entry; using Microsoft Office software
- Performed other duties as assigned
- Worked 40 hours per week
Education
B.A - Communication
Hawaii Pacific University
01.2008
Broadcast Production
Bowie State University
12.2003
Skills
- Multitasking and organization
- Customer service
- Data entry
- Decision-making
Additional Information
06/01/14, Military move home to Maryland (husband retired)/actively searched for employment, 06/01/12, Military move to North Carolina (husband active duty)/actively searched for employment, 07/01/08, Military move to Maryland (husband active duty)/actively searched for employment, 12/01/04, Military move to Hawaii (husband active duty)/actively searched for employment, Available on request.
Timeline
Workplace Experience Coordinator
CBRE/Booz Allen Hamilton Account
08.2018 - Current
Business Services Clerk
CBRE/Microsoft Account
01.2015 - 08.2018
Office Automation Clerk
Marine Corps Community Services
07.2012 - 06.2014
Service Coordinator
Harford County Infants & Toddlers Program
03.2009 - 05.2011
Office Manager
Hawaii Pacific University Academic Advising
04.2008 - 06.2008
Bookstore Assistant
Hawaii Pacific University Bookstore
02.2008 - 04.2008
Relocation Assistance Program Assistant
Marine Corps Community Services
05.2007 - 08.2007
Assistant Registrar
Central Texas College
08.2003 - 11.2004
B.A - Communication
Hawaii Pacific University
Broadcast Production
Bowie State University
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