CHARLISHA THOMAS
Hot Springs,Arkansas
Summary
Dedicated professional with diverse experience in telephone customer service, transportation, and leadership. Experienced with office administration, including managing daily operations and ensuring smooth workflows. Utilizes organizational and leadership skills to maintain efficiency and support team productivity. Knowledge of office software, scheduling, and resource allocation to drive operational success.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Dual Rate Table Games Dealer
Oaklawn Racing & Gaming
02.2021 - Current
- Aided in risk management efforts by keeping accurate records of substantial buy-ins, wins, and losses during gameplay.
- Assisted in training new dealers to ensure consistent quality of gameplay and customer service across the entire team.
- Mastered various table games quickly through continuous learning and hands-on experience in a fast-paced gaming environment.
- Managed multiple tables simultaneously, balancing guest engagement with accurate game execution.
- Developed strong rapport with guests, fostering a welcoming environment and encouraging repeat visits.
- Worked flexible hours including nights, weekends, and holidays to accommodate peak traffic times at the casino.
Bus Driver
Hot Springs School District
08.2021 - 05.2022
- Followed rules established by school district to maintain student safety.
- Checked bus with daily inspections to identify operational, cleaning, or maintenance needs.
- Dropped students off to school and at home, monitoring crossings for unsafe conditions.
Cook
HOT SPRINGS CHILDCARE CENTER
10.2017 - 11.2020
- Cook food according to menus, special dietary or nutritional restriction,or numbers of portions to be served.
- Wash pots,pans, dishes,utensils and other cooking equipment.
- Take inventory of supplies.
- Plan menus.
- Professional Summary Skills Experience Train new employees.
Education
Associate of Liberal Studies - Criminal Justice
NATIONAL PARK COLLEGE
HOT SPRINGS, AR05.2022
High School Diploma - undefined
HOT SPRINGS HIGH SCHOOL
HOT SPRINGS, AR05.2009
Bachelor of Science - Criminal Justice
University of Arkansas, Fort Smith
Fort Smith12-2023
MBA - Business
Henderson State University
Arkadelphia, AR05-2025
Skills
- Telecommunications
- Speaking
- Clerical
- Computer and electronics
- Customer and personal service
- Quick problem-solving skills service
- Detail-oriented
- Pre-trip inspections
- Weather condition driving
- Team management
- Surveillance monitoring
- Exceptional leadership
Certification
- Licensed CDL Class B - 2021
Timeline
Bus Driver
Hot Springs School District
08.2021 - 05.2022
Dual Rate Table Games Dealer
Oaklawn Racing & Gaming
02.2021 - Current
Cook
HOT SPRINGS CHILDCARE CENTER
10.2017 - 11.2020
High School Diploma - undefined
HOT SPRINGS HIGH SCHOOL
Associate of Liberal Studies - Criminal Justice
NATIONAL PARK COLLEGE
Bachelor of Science - Criminal Justice
University of Arkansas, Fort Smith
MBA - Business
Henderson State University
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