Summary
Overview
Work History
Education
Skills
Timeline
Generic

Charlissia Murphy

Summary

Detail-oriented Assistant Manager offers more than extensive progressive record of accomplishment in leadership roles. Establishes clear guidelines and enforces consistent policies to keep staff satisfied and on-target to achieve important objectives. Excellent relationship-building, multitasking, and decision-making skills.

Overview

6
6
years of professional experience
2
2
years of post-secondary education

Work History

Assistant Manager

Kfc
Charlotte
09.2022 - Current
  • Supervised daily operations, ensuring compliance with company standards to enhance service quality.
  • Trained new hires on customer service standards, facilitating a consistent customer experience.
  • ned new staff on food safety and customer service protocols.
  • Managed inventory levels and performed regular stock checks to maintain optimal supply availability.
  • Developed staff schedules to optimize coverage during peak hours.

Manager

Arbys
Charlotte
02.2020 - 10.2021
  • Supervised daily operations ensuring efficient service and food quality.
  • Trained and mentored team members on company standards and procedures.
  • Managed inventory levels to ensure product availability and reduce waste.
  • Implemented training programs for new hires to enhance skills and performance.
  • Monitored staff performance and addressed issues.

Education

Certificate - Medical Billing And Coding

Devry University
Charlotte , NC
07.2018 - 06.2020

Jones High School
Florida, FL

Skills

  • Inventory management
  • Customer service
  • Staff training
  • Operational supervision
  • Team leadership

Timeline

Assistant Manager

Kfc
09.2022 - Current

Manager

Arbys
02.2020 - 10.2021

Certificate - Medical Billing And Coding

Devry University
07.2018 - 06.2020

Jones High School
Charlissia Murphy